Customer Service Representative jobs in United States
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WeVisu · 6 hours ago

Customer Service Representative

WeVisu is revolutionizing the remodeling industry by transforming contractors' and interior designers' websites into dynamic one-stop solutions. They are seeking a Customer Service Representative to assist clients with inquiries, resolve customer issues, and enhance customer satisfaction, ensuring a seamless customer experience.

Home ImprovementHome RenovationInterior Design
Hiring Manager
Betsalel Medioni
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Responsibilities

Assisting clients with inquiries
Resolving customer issues promptly
Enhancing customer satisfaction
Ensuring a seamless customer experience
Accurately answering questions
Effectively handling concerns
Maintaining detailed records of interactions
Working closely with team members to support continuous improvement in customer service processes and outcomes

Qualification

Customer ServiceCustomer SatisfactionProblem-solvingVerbal CommunicationWritten CommunicationClient RelationshipsAttention to DetailFast-paced Environment

Required

Strong skills in Customer Service, Customer Satisfaction, and delivering excellent support
Proficient in creating exceptional Customer Experience and fostering client relationships
Experience managing Customer Support processes and resolving inquiries effectively
Strong verbal and written communication skills, with attention to detail
Ability to work effectively in a fast-paced, on-site environment
Problem-solving abilities and a customer-first mindset
Previous experience in a customer-facing role is a must
Minimum high school diploma or equivalent; additional education or training in customer service is a plus

Benefits

Health, dental, and vision insurance options.
Opportunities for professional growth and development.
Employee discounts on home improvement materials.
A supportive and collaborative work environment.

Company

WeVisu

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WeVisu equips home service professionals with digital showrooms and AI design tools, simplifying projects while enhancing client engagement.

Funding

Current Stage
Early Stage
Total Funding
$0.58M
2023-10-03Seed· $0.58M

Leadership Team

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Betsalel Medioni
Founder | CEO
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Moshe Fishbain
Chief Operating Officer
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Company data provided by crunchbase