WeVisu · 6 hours ago
Customer Service Representative
WeVisu is revolutionizing the remodeling industry by transforming contractors' and interior designers' websites into dynamic one-stop solutions. They are seeking a Customer Service Representative to assist clients with inquiries, resolve customer issues, and enhance customer satisfaction, ensuring a seamless customer experience.
Responsibilities
Assisting clients with inquiries
Resolving customer issues promptly
Enhancing customer satisfaction
Ensuring a seamless customer experience
Accurately answering questions
Effectively handling concerns
Maintaining detailed records of interactions
Working closely with team members to support continuous improvement in customer service processes and outcomes
Qualification
Required
Strong skills in Customer Service, Customer Satisfaction, and delivering excellent support
Proficient in creating exceptional Customer Experience and fostering client relationships
Experience managing Customer Support processes and resolving inquiries effectively
Strong verbal and written communication skills, with attention to detail
Ability to work effectively in a fast-paced, on-site environment
Problem-solving abilities and a customer-first mindset
Previous experience in a customer-facing role is a must
Minimum high school diploma or equivalent; additional education or training in customer service is a plus
Benefits
Health, dental, and vision insurance options.
Opportunities for professional growth and development.
Employee discounts on home improvement materials.
A supportive and collaborative work environment.
Company
WeVisu
WeVisu equips home service professionals with digital showrooms and AI design tools, simplifying projects while enhancing client engagement.
Funding
Current Stage
Early StageTotal Funding
$0.58M2023-10-03Seed· $0.58M
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