Client Support Analyst jobs in United States
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U.S. Legal Support · 16 hours ago

Client Support Analyst

positionGreater Houston
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

U.S. Legal Support is seeking a proactive Client Support Analyst to join their team. In this role, you'll be the first point of contact for clients, ensuring their needs are met efficiently and professionally while handling a high volume of interactions and collaborating with other departments.

LegalProfessional Services

Responsibilities

Respond to client inquiries via phone and email with professionalism and urgency
Act as a liaison between departments to ensure seamless issue resolution
Support office operations by assisting at the front desk when needed
Facilitate hybrid legal proceedings via Zoom and handle document-related tasks
Provide an outstanding client experience from start to finish

Qualification

Client serviceZoomMulti-system navigationLegal experienceCommunication skillsOrganizational skillsTeam player

Required

High school diploma or equivalent
A customer-focused mindset with strong communication skills
Ability to learn and navigate multiple systems with ease
A team player who thrives in a collaborative environment
Strong organizational skills with the ability to prioritize and meet deadlines

Preferred

Legal experience is a plus, but not required!

Benefits

Medical
Dental
Vision coverage
Parental leave
LifeLock identity protection

Company

U.S. Legal Support

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U.S. Legal Support is a preeminent provider of a suite of litigation support services including court reporting, record retrieval.
dateFounded in 1996
location
Houston, Texas, USA
people-size1001-5000 employees
web-link
https://www.uslegalsupport.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-12-04Private Equity

Leadership Team

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Charles F. Schugart
President & CEO
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Jim Cunningham
SR VP & Division President
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Recent News

PR Newswire
U.S. Legal Support's AI-Powered Deposition Summaries Get Smarter with Timeline, Exhibits, and Deponent Insights
2025-12-16
PR Newswire
U.S. Legal Support Named #1 Court Reporting Provider and Hall of Fame Honoree in the Daily Business Review's "Best of 2025" Awards
2025-11-18
PR Newswire
U.S. Legal Support Recognized for Excellence with Three Major Award Wins and Hall of Fame Honors in New York Law Journal's Best of 2025 Survey
2025-09-23
Company data provided by crunchbase