FreshPoint, Inc. · 6 hours ago
Customer Service Representative I
Honolulu, HI
Full-time
Onsite
Entry Level
1+ years expFreshPoint, Inc. is seeking a Customer Service Representative I to provide direct support to Account Executives, Marketing Associates, and customers. The role focuses on assisting and resolving customer needs efficiently and accurately.
Food Processing
Responsibilities
Answer all incoming concerns/needs from all customers
Key pick-up request, Handle transportation/routing on delivery questions
Process will-call orders
Provide customers with invoice copies
Process credits
Maintaining Call list
Monitor orders before the cut-off
Communicate regularly with the AE (account executives) and customers
Manage the same-day deliveries for OPCO (operating company)
Perform other duties as directed by Supervisor
Qualification
Required
High school diploma or equivalent
1 year prior outside foodservice sales coordination or customer support experience
Strong telephone communication skills
Able to work in a fast pace environment
Ability to sit and work at a PC for extended periods
Proficient in MS Office
Preferred
Previous call center experience
Company
FreshPoint, Inc.
FreshPoint is North America’s largest exclusively owned produce distributor.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2000-01-07Acquired
1999-01-01Private Equity
Leadership Team
G
Greg Musselwhite
Vice-President of Operations
Recent News
2023-06-26
Seeking Alpha
2023-06-26
Company data provided by crunchbase