Sterling Engineering · 13 hours ago
Applications Engineer
Sterling Engineering is a fast-growing, innovation-driven automation organization seeking an Applications Engineer. This role involves translating customer service needs into technical solutions, managing service opportunities, and collaborating with service and sales teams to enhance customer satisfaction and drive growth.
ConsultingInformation Technology
Responsibilities
Translate customer service needs into accurate, compelling service proposals and RFQs across a broad portfolio of automation service offerings
Serve as a trusted technical partner, engaging customers to understand their systems, challenges, and long-term goals, and recommending value-added solutions
Own and manage the service opportunity pipeline using CRM tools, ensuring visibility, accuracy, and momentum from inquiry through delivery
Collaborate with service and sales leadership to develop commercial service packages, plan customer visits, and support strategic growth initiatives
Support customer satisfaction initiatives by tracking feedback, following up on service performance, and driving continuous improvement
Identify and contribute to process improvements that streamline service operations and enhance the customer experience
Assist with resolving open service invoices when needed to maintain strong customer partnerships
Stay current on evolving service offerings, automation technologies, and best practices through ongoing technical and sales training
Leverage CRM, ERP, and business systems to improve efficiency and ensure seamless cross-functional communication
Operate in alignment with company policies, safety standards, and ethical guidelines
Qualification
Required
Bachelors degree or higher in Engineering, Technology, or a related business/technical discipline
5+ years of experience in a technical service, applications engineering, parts, or solution-oriented sales environment
Strong ability to understand complex automation or manufacturing systems and communicate solutions clearly to customers
Benefits
Full Employee Benefits Package
Paid time off
Paid holidays
3 medical plans to choose from
Dental & vision plans
401(k)
Employee Stock Ownership (ESOP) plan
Company
Sterling Engineering
Sterling Engineering is an engineering company providing technical recruitment and engineering project services.
H1B Sponsorship
Sterling Engineering has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (3)
2022 (1)
2020 (5)
Funding
Current Stage
Late StageRecent News
Hartford Business Journal
2025-01-28
Hartford Business Journal
2024-12-20
Company data provided by crunchbase