Encore · 14 hours ago
Manager, Warehouse Operations - New York
Queens, NY
Full-time
Onsite
Mid, Senior Level
$88K/yr - $114K/yr
5+ years expEncore is a company focused on warehouse operations and logistics, and they are seeking a Manager of Warehouse Operations. This role is responsible for overseeing daily warehouse functions, ensuring compliance with policies, managing inventory, and leading a team to achieve operational excellence.
LifestyleEvent ManagementEvent PromotionEvents
Responsibilities
Implement and maintain a strategic fleet management plan in partnership with the National Transportation Manager
Monitor daily routing to prioritize on-time delivery/pickup
Perform frequent reviews on delivery/pickup services and monitor on-time performance
Responsible for overall fleet management within their location including regular vehicle maintenance, condition, and operation
Directly manage and oversee day-to-day operational costs in assigned coverage areas
Proactively manage inventory levels to maximize availability for high demand products
Responsible for all inbound/outbound activity in the facility
Assemble and execute strategies to lower inventory costs through faster turns and maximize fill rates with company-owned assets
Work closely with the Asset Management team to validate capital requirements with an aim towards minimizing external costs and maximizing utilization and high-yield investments
Responsible and accountable for high-accuracy physical inventory results
Implement and maintain quality control and repair standards
Work closely with internal customers to evaluate service levels and ensure all expectations are met
Participate in calls and in-person meetings with regional leadership teams to discuss ongoing challenges and incorporate recommendations into existing processes to improve overall customer service
Increase operational effectiveness by managing direct reports and communicating Encore Core values, strategies, and objectives
Monitor and improve the team’s efficiency and productivity using standards and KPI’s
Work with direct reports to improve overall service while driving efficiencies through process improvement and best practices including, but not limited to, order processing, QC & repair, warehouse processes, and overall logistics
Establish clear expectations regarding responsibilities, behaviors, and daily activities
Provide training and development opportunities for team members and ensure a safe work environment consistent with company values
Provide continues feedback to direct reports and conducts annual reviews
Partner with HR business partners to manage human resources activity including selection, performance management, salary administration, training and development and strategic human resources planning
Qualification
Required
Bachelor's degree or equivalent warehouse or distribution management experience preferred
5+ years of experience in warehouse or supply chain management
Strong problem solving skills
Excellent verbal and written communication skills
Excellent organizational and time management skills with the ability to meet or exceed multiple concurrent deadlines
Leadership skills
Company
Encore
Encore Creative is a production and event management company.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-03-06Acquired
Leadership Team
Jessie Essman
VP, Enterprise Project Management
Evan Swidler
Chief Human Resources Officer
Recent News
2026-01-05
2025-12-02
2025-11-07
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