KC Pallets Inc · 2 hours ago
Customer Service Sales Specialist
Crystal Lake, IL
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $75K/yrKC Pallets Inc. is a trusted Midwest-based provider of wood pallets and customizable pallet solutions. The Customer Service Sales Specialist role involves providing outstanding customer support, addressing client inquiries, and maintaining positive customer relationships while managing sales documentation.
IndustrialManufacturingRecyclingWood Processing
Responsibilities
Providing outstanding customer support
Addressing client inquiries
Ensuring satisfaction
Maintaining positive customer relationships
Interacting with customers over the phone and in person
Processing orders
Collaborating with other teams to deliver seamless service experiences
Accurately managing sales documentation
Contributing to service excellence goals
Qualification
Required
Strong skills in Customer Support, Customer Service, and Customer Satisfaction
Proficiency in Phone Etiquette and delivering exceptional Customer Experience
Excellent interpersonal and communication skills
Ability to problem-solve and resolve customer concerns effectively
Basic computer proficiency, including Microsoft Office Suite
High school diploma or equivalent
Preferred
Prior experience in sales or customer service is a plus
Additional education or training is advantageous
Company
KC Pallets Inc
KC Pallets Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase