ICF · 23 hours ago
Senior Program Specialist
Albuquerque, NM
Full-time
Hybrid
Senior Level
$74K/yr - $125K/yr
5+ years expICF is growing its energy program implementation team to support new and existing contracts in the residential sector. The Senior Program Specialist will provide critical project management services for utility-sponsored energy efficiency programs focused on the residential market.
ConsultingInformation TechnologyProfessional Services
Responsibilities
Assist with the management of utility project performance including financial management, contract deliverables, strategic planning, quality assurance, and operational efficiencies
Internal staff coordination of project including, but not limited to, internal portfolio reviews, and working with internal program leads, such as Marketing, IT and Customer Experience to ensure minimum targets are met
Oversee and coordinate the delivery of Home Energy Assessments (HEAs) for utility customers by leading a team consisting of internal staff and Trade Allies. Responsibilities include management of direct install materials, growth and development of the trade ally network
Collaborate with a multi-functional project team comprised of account managers, QA/QC specialists, operations, IT, customer care and marketing specialists (including ICF internal staff and subcontractors) to ensure timely and professional completion of all tasks and achieve specific program goals and objectives
Monitor regulated performance metrics and ensure accurate forecasting and reporting of metrics to client
Manage budgets and resources to meet financial targets
Proactively develop solutions to adjust to changing market conditions and consistently deliver on client goals
Review and edit deliverables to clients including monthly progress reports, quarterly presentations, and semi-annual regulatory reports
Act as point of contact on programs and manage client status calls
Travel Requirements: Travel to the local New Mexico ICF office at least two times a month to meet with the team and/or the client
Qualification
Required
Bachelor's degree (or applicants can substitute one year of related experience for one year of education)
5+ years of experience developing and managing successful programs and/or related experience
1+ year(s) of experience managing operational budgets
Preferred
Knowledge of energy efficiency, electric equipment (lighting, HVAC, etc.) strongly preferred
Proficiency in MS Office Applications (Word, PowerPoint, Outlook, and Excel)
Proficiency in using CRM (Customer Relationship Management) systems such as Salesforce or similar
Experience working with trade ally networks such as mechanical and electrical contractors
Experience using project management tools (Teams, SharePoint, and Planner)
Benefits
Flexible workplace arrangements
Work-life balance
Donation matching
Volunteer opportunities
Tuition reimbursement
Access to professional development resources
401k matching
Employee Stock Purchase Plan
Company
ICF
ICF is a global consulting and technology services provider focused on making big things possible for our clients.
5001-10000 employees
H1B Sponsorship
ICF has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (31)
2023 (35)
2022 (29)
2021 (31)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$59MKey Investors
New York State Department of TransportationU.S. Environmental Protection Agency
2023-02-13Grant· $29M
2021-03-15Grant· $30M
2006-09-28IPO
Leadership Team
John Wasson
Chair and Chief Executive Officer
Jennifer Welham
Senior Vice President, Health, People, and Human Services
Recent News
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