NYC Department of Environmental Protection (NYC DEP) · 7 hours ago
Deputy Section Chief of SCADA Support
The NYC Department of Environmental Protection (DEP) is responsible for protecting public health and the environment for over 8 million New Yorkers. The Deputy Section Chief of SCADA Support will assist in overseeing the installation, operation, and maintenance of SCADA systems, ensuring system performance and cybersecurity while coordinating with various internal teams.
Environmental Services
Responsibilities
Assist the Section Chief in managing the SCADA Support team’s daily operations, workload distribution, and staff performance
Oversee SCADA system monitoring, alarm handling, maintenance activities, and resolution of operational incidents
Help ensure system uptime through timely patching, updates, and proactive maintenance of SCADA components
Support control and documentation of changes to HMI, PLCs, servers, and SCADA network configurations
Collaborate with networking teams to maintain secure and reliable SCADA communications infrastructure
Assist in overseeing the imaging, deployment, inventory, and lifecycle of SCADA servers, workstations, and related hardware
Aid in implementing and enforcing cybersecurity standards, including access controls, antivirus protocols, and secure remote access
Manage vendor interactions and support remote tools in accordance with approved security and operational procedures
Maintain system architecture diagrams, standard operating procedures, known issues logs, and maintenance records
Work closely with SCADA Development and Engineering teams while mentoring staff and promoting a collaborative, customer-focused culture
Qualification
Required
A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or
Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure
Education and/or experience which is equivalent to '1' or '2' above
A valid New York State driver's license is required and must be maintained for the duration of your employment
Preferred
Strong understanding of SCADA architecture, HMI, PLCs, and telemetry systems
Proficiency in managing SCADA networks and implementing security best practices
Ability to program/troubleshoot PLCs and diagnose communication/system issues
Experience with Windows Server, virtualization, backups, and imaging
Familiarity with bridging OT field systems and enterprise IT networks
Skilled in version control, deployment processes, and documentation
Comfortable working with developers, engineers, and end users to implement system improvements
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Environmental Protection (NYC DEP)
The New York City Department of Environmental Protection (DEP) is a city agency of nearly 6,000 employees whose primary responsibility is to manage the city’s water supply.