DigiDoc, Inc. dba Public Sector Solutions Group · 8 hours ago
Technical Writer
Atlanta Metro
Contract
Onsite
Senior Level
$45/hr - $52/hr
5+ years expDigiDoc, Inc. dba Public Sector Solutions Group is seeking a highly experienced IT Technical Writer with a strong background in telecommunications and technology strategy. This role involves documenting technical policies and procedures, mapping complex systems, and developing clear SOPs and technical documentation across IT and engineering environments.
Document ManagementInformation TechnologySecuritySoftware
Hiring Manager
Danielle D.
Responsibilities
Create and maintain clear, user-centered technical documentation including Standard Operating Procedures (SOPs), network design documentation, technology assessments, IT policies and governance documents, and strategic roadmaps
Lead or support efforts to map end-to-end business and technology processes across telecommunications, IT systems, and enterprise networks
Gather input from subject matter experts and engineers to develop detailed documentation for both technical and non-technical audiences
Translate complex technical concepts into actionable documentation
Document results of Proof of Concept (PoC) evaluations, RFPs and RFP responses, and technology trials
Maintain document standards, templates, and version control using modern tools (e.g., Microsoft 365, Visio, Google Suite)
Work independently to manage project timelines and deliverables without direct supervision
Qualification
Required
5+ years of experience in telecommunications, IT, or network engineering environments, with direct involvement in documentation, solution delivery, and strategy
Strong experience writing SOPs, technical guidelines, RFPs, IT policies, governance and business process documentation
Proven ability to lead documentation for RFPs, system integration projects, and cross-functional initiatives
Proficiency with process mapping tools such as Microsoft Visio or Lucidchart
Familiarity with SDLC methodologies (Agile, DevOps, Waterfall)
Excellent writing, editing, and communication skills
Bachelor's or Master's degree in Information Technology, or related field
Company
DigiDoc, Inc. dba Public Sector Solutions Group
The Public Sector Solutions Group is an award-winning Information Technology consulting firm with an emphasis on access to real-time information and an enhanced user experience.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Collins
Chief Technology Officer & Head of Sales
Company data provided by crunchbase