Sealed Air Corporation · 13 hours ago
Technical Service Representative
North Carolina, United States
Full-time
Onsite
Entry Level
1+ years expSealed Air Corporation is looking for a Technical Service Representative to provide technical support and service for packaging systems. This role involves installing systems, training operators, maintaining equipment, and developing new sales opportunities while building relationships with customers.
Consumer GoodsE-CommercePackaging ServicesRetail
Hiring Manager
Yolanda Babineaux
Responsibilities
Installs Packaging Systems and Delivers Training – Install packaging systems at customer locations in designated region; train operators in packaging process, system capabilities, system safety procedures; answer questions asked by customer related to equipment, health, safety, and environment
Services and Maintains Packaging Systems – Repair and troubleshoot equipment breakdowns for customers; help identify potential issues in advance and recommend improved policies/procedures; take ownership and maintain high level of quality; follow standards; provide technical information and explanations
Demonstrates Solution Knowledge – Understand and clearly articulate full suite of Sealed Air Product Care Solutions, products, and programs to end users
Leverages Consultative Approach with Customers - understand customer needs/challenges, build relationships, and become trusted advisor while servicing accounts; encourage upgrades; build understanding of competitor information and trends
Develops New Sales Opportunities - work in partnership with sales team to identify additional packaging solution opportunities in existing accounts; sell additional service agreements, spare parts, related items, new products/equipment/applications, and/or upgrades to existing customers; prepare quotations
Manages Administrative Duties and Collaborates Internally – complete CRM documentation, inventory tracking, problem tracking, travel and expense reports, and other required documentation; liaise closely with Customer Service on issues such as customer information, product details, pricing, etc. to support smooth processing of orders; liaise with Packaging Application Center as necessary; work according to code of conduct; champion organization priorities
Qualification
Required
BA/BS Degree or equivalent experience
1 + years of high level mechanical and/or sales expertise
3 + years of MS Office (Word/ Excel/ PowerPoint)
Valid Driver's license
Ability to travel daily (occasional overnight travel for meetings, training, and service coverage)
Preferred
Strong listening, written, and verbal communication skills
High level of mechanical and troubleshooting experience
Packaging experience is a plus
Ability to read and understand technical drawings/troubleshooting charts
Ability to develop accounts, build strong relationships, work with customers to solve problems, and influence decision-making
Ability to work across teams and navigate complex environment
Goal-focused/deadline-driven/results-oriented; Self-starter and coachable
Strong time management, Detail-oriented, and highly organized
Experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Excellent listening, negotiation and presentation abilities
Company
Sealed Air Corporation
Sealed Air is in business to protect, to solve critical packaging challenges, and to make our world better than we find it.
10001+ employees
H1B Sponsorship
Sealed Air Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (19)
2022 (20)
2021 (15)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$1.16B2025-11-17Post Ipo Debt
2025-11-17Acquired
2024-06-17Post Ipo Debt· $396M
Leadership Team
Patrick Kivits
CEO
Sam Marfatia
Strategy Director & Chief of Staff
Recent News
Packaging-Gateway.com
2026-02-02
Company data provided by crunchbase