KTek Resourcing · 14 hours ago
IT Networking Support Engineer
KTek Resourcing is seeking an IT Networking Support Engineer to provide on-site infrastructure support for semiconductor manufacturing operations across North and South America. The role involves coordinating with global IT teams and managing third-party IT service providers to ensure stable and secure factory IT operations.
Responsibilities
Serve as the on‑site IT focal point for factory personnel and coordinate with remote/global IT teams across multiple domains
Oversee and manage third‑party IT support staff, ensuring compliance with IT policies and factory safety standards
Handle urgent tier‑3 escalations involving network, servers, client systems, and production tools
Support daily operational tasks, including:
User provisioning
Hardware/software deployment
Patch management
Incident troubleshooting and resolution
Perform basic network diagnostics (TCP/IP, DNS, DHCP, routing) and escalate to specialized teams when required
Support Windows and Linux/Unix servers, ensuring stability, performance, and security
Participate in security initiatives such as endpoint protection, vulnerability management, and system hardening
Assist with IT asset management, documentation, and audit readiness for factory systems
Coordinate with global teams to maintain MES, ERP, and other factory-critical applications
Qualification
Required
Bachelor's degree in IT, Computer Science, Engineering, or equivalent hands‑on experience
3–5 years of IT support or system administration experience in manufacturing or high‑tech environments
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching)
Experience with Windows and Linux administration, scripting, troubleshooting, and performance tuning
Familiarity with endpoint security tools, patch management, and hardening best practices
Experience managing and coordinating with third‑party IT service providers
Strong communication skills; able to work with both IT and non‑IT personnel
Ability to work independently in a fast‑paced, production‑sensitive environment
Experience with ITSM systems such as ServiceNow
Preferred
Knowledge of MES/ERP or factory application systems is a plus
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
H1B Sponsorship
KTek Resourcing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageRecent News
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