Smart Data Solutions · 1 day ago
Software Engineer Intern, Monitoring
Plano, TX
Internship
Onsite
Intern
$20/hr - $22/hr
0+ years expSmart Data Solutions is a leading provider of data management and workflow solutions to health plans and TPAs. They are seeking Software Engineer Interns to design and maintain monitoring solutions, analyze system performance, and collaborate with various teams to enhance software efficiency.
Cloud ComputingConsultingHealthcareSoftwareOutsourcingInformation TechnologyHealth CareIT ManagementMedical
Responsibilities
Design, implement, and maintain monitoring solutions to track the health, performance, and availability of software products
Performs continuous monitoring of the production state of all assigned customers
Proactively identify and address performance bottlenecks, downtime, or anomalies using monitoring tools and dashboards
Respond to alerts and incidents, troubleshoot issues, and ensure timely resolution to minimize user impact
Recognizes aging transactions and works to resolve issues to keep the transactions moving
Sees to it that SDS is meeting turn-around-time and that assigned accounts are current with production every day prior to the start of the US workday
Collaborate with support and implementation teams to implement solutions that prevent future incidents
Maintain detailed incident logs and provide post-mortem analysis for continuous improvement
Continuously analyze system metrics and logs to optimize software performance
Collaborate with development teams to improve application efficiency and resource utilization
Develop and deploy automated processes for monitoring and maintenance tasks
Ensure monitoring solutions provide comprehensive coverage across infrastructure, applications, and services
Understands and follows Smart Data Solutions’ (SDS) workflow and associated technical systems
Develop custom scripts and automation solutions to extend monitoring capabilities
Maintain and improve alerting mechanisms to ensure actionable and relevant notifications
Work closely with product and engineering teams to understand software architecture and performance goals
Communicate system health, incidents, and resolutions effectively to stakeholders and team members
Create and maintain documentation for monitoring configurations, processes, and incident resolutions
Generate regular performance reports and analytics to inform stakeholders of system health trends
Contribute to the development of standard operating procedures for monitoring and incident response
Perform other duties as assigned
Qualification
Required
A Junior or Senior, pursuing a 4-year degree in computer science or equivalent degree
Proficiency with Java and SQL
Proficiency with Windows operating systems
Knowledge of relational databases
Solid problem-solving skills, with attention to detail and a proactive attitude
Oral Communication
Written Communication
Math Aptitude
Professionalism
Time Management
0-5 years similar experience
Benefits
Health insurance
Short-term, and long-term disability
401(k) with a company match to provide a better future in your retirement years
A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day
Company
Smart Data Solutions
Smart Data Solutions provides IT solutions for the healthcare industry, for the high-quality and effective claim processing.
501-1000 employees
H1B Sponsorship
Smart Data Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Shashi Yadiki
Chief Executive Officer
April Gill
Chief Commercial Officer (CCO)
Recent News
Company data provided by crunchbase