Associate Director, Private Wealth Client Services jobs in United States
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Cresset · 19 hours ago

Associate Director, Private Wealth Client Services

Cresset is an independent, award-winning multi-family office and private investment firm focused on optimizing wealth experiences. The Associate Director, Private Wealth Client Services will manage relationships with high net worth clients, oversee client onboarding and investment implementation, and collaborate with portfolio managers to enhance client satisfaction and retention.

FinanceConsultingLegalAsset ManagementFinancial ServicesWealth Management
Hiring Manager
Tom Christman
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Responsibilities

Manage client relationships on multi-custodial platforms
Serve as a primary lead for client onboarding, investment implementation, and private banking services
Create and implement customized onboarding experience for high net-worth clients
Transfer and reconcile assets from contra firms
Implement new investment strategies and hire managers as directed by advisor
Prepare client subscription and redemption documents related to alternative investments
Manage client billing (assign attributes, start/end dates, raising cash)
Assist with client inquiries regarding inflow and outflows
Establish lines of credit/margin
Establish 529 accounts
Manage client donor advised/charitable distributions
Attend quarterly client portfolio review meetings as needed (FO)
Serve as a liaison between Cresset and client CPA’s and attorneys (FO)
Manage tax document facilitation with client CPA’s (FO)
Identify new technology and opportunities to enhance client experience and promote internal scalability

Qualification

Financial services experienceClient relationship managementCustodial platformsSalesforce proficiencyMicrosoft Office proficiencyMultitaskCommunication skillsProblem-solving capabilityAttention to detailTeam collaboration

Required

Bachelor's degree in Business, Finance, or a related field or equivalent industry experience
5+ plus years' financial services experience working with ultra-high net worth clients
Operate in a dynamic and fast-paced environment is essential
Approach problems with creativity, innovation, and tenacity
Possess a strong sense of urgency
Think strategically and operate independently
Multitask to successfully manage multiple assignments simultaneously
Evaluate and prioritize tasks to meet deadlines
Organize and create structure for client relationships
Collaborate and provide meaningful input to the team
Adapt, improvise, and overcome challenges
Quickly and efficiently process and absorb information
Strong attention to detail to achieve thoroughness and accuracy when accomplishing a task
Establish and maintain positive working relationships with clients, peers, CPAs, attorneys, and other professionals
Proactively approach problem solving with strong decision-making capability
Proven ability to handle confidential information with discretion and demonstrate the highest level of client service, ethics, and integrity
Excellent communication skills, both written and verbal
Proficient in the use of Salesforce, Microsoft Office programs including Word, Excel, PowerPoint and Outlook

Preferred

Knowledge of Fidelity and Schwab custodial platforms a plus

Benefits

Medical
Dental
Vision
Life insurance
401(k) retirement plan
Health savings accounts
Short and long-term disability insurance
Voluntary critical and accident insurance
Pre-tax parking and transportation programs

Company

Cresset

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Cresset is a firm built by clients, for clients, reimagining the way wealth is experienced.

Funding

Current Stage
Growth Stage
Total Funding
$150M
Key Investors
Constellation Wealth Capital
2024-11-27Private Equity· $150M

Leadership Team

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Amy Hong
Executive Managing Director, Chief Operating Officer & Chief Compliance Officer
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Eric Becker
Founder & Chairman
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Company data provided by crunchbase