HubSpot · 16 hours ago
Technical Writer
HubSpot is an AI-powered customer platform that enables businesses to grow faster by focusing on what matters most: customers. As a Technical Writer on the Self-Service Documentation team, you will be responsible for creating and maintaining documentation for HubSpot’s core product UI, CMS development, and APIs to empower users to self-serve.
Social MediaSaaSBig DataMarketingAnalyticsCopywriting
Responsibilities
Collaborate with an assigned group of Product Managers, Product Marketing Managers, Designers, and Product Experts to stay up-to-date on product changes and releases
Gather information from multiple sources and turn it into written content that is helpful for users
Edit existing content to ensure that it adheres to our style guide and is consistent with HubSpot’s overall brand and voice
Review and take action on internal feedback
Make proactive, data-driven content decisions to improve the user experience of HubSpot’s documentation
Collaborate with other Technical Writers to maintain a written style guide
Take ownership of user experience and process improvement projects as needed
Qualification
Required
strong written communication skills
deep understanding of and empathy for HubSpot's users
ability to collaborate with an assigned group of Product Managers, Product Marketing Managers, Designers, and Product Experts
ability to gather information from multiple sources and turn it into written content that is helpful for users
ability to edit existing content to ensure that it adheres to our style guide and is consistent with HubSpot's overall brand and voice
ability to review and take action on internal feedback
ability to make proactive, data-driven content decisions to improve the user experience of HubSpot's documentation
ability to collaborate with other Technical Writers to maintain a written style guide
ability to take ownership of user experience and process improvement projects as needed
ability to seek to understand users and find ways to make complex processes digestible for them
sharp editing eye and obsession over details like punctuation and word choice
comfort in developing cross-functional relationships
thrive in an autonomous environment making independent decisions
care about the overall user experience and proactively look for ways to improve it
comfort working on a small, distributed team
Benefits
Tuition reimbursement
Equity plan to receive restricted stock units (RSUs)
Overtime pay
Company
HubSpot
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
H1B Sponsorship
HubSpot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (125)
2023 (101)
2022 (107)
2021 (43)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$100.5MKey Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO
2012-11-05Series E· $35M
2011-03-08Series D· $32M
Recent News
2026-02-03
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