Akkodis · 10 hours ago
Site Reliability Engineer
Charlotte Metro
Contract
Hybrid
Entry, Mid Level
$62/hr - $65/hrAkkodis is seeking a Site Reliability Engineer responsible for providing 24X7 monitoring and support of all infrastructure and application components critical to the Customer Facing Platform Technology. The role involves proactive identification and resolution of performance issues, utilizing various monitoring tools, and collaborating with Change Operations to support implementations.
Information Technology & Services
Responsibilities
Use of monitoring tools to proactively identify and research potential production incidents
Respond to alerts regarding potential production incidents
Escalate to advanced support as needed for problem resolution
Perform trending and analysis using monitoring tools and reports in order to proactively identify and address potential issues prior to production impact
Perform all environment routing, cycling, and implementation of splash pages
Partner with Change Operations to support all Change implementations and proactively identify potential issues resulting from the changes
Identify opportunities for additional monitoring and automation and partner with Monitoring Architecture and Engineering to implement
Develop procedures for trouble shooting and possible resolution of issues
Execute procedures reliably and escalate appropriately to solve incidents quickly
Qualification
Required
Proven team player who can work comfortably in a multicultural .NET environment
Proven ability to work independently, multitask and effectively work in a complex environment with a global team structure
Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator
Must be pro-active, enthusiastic, flexible, results driven with attention to detail
Knowledge of Splunk, Dynatrace, Sitescope, Tivoli Netcool/WebGUI
Experience with .NET Core, Java Virtual Machine, Windows
Experience in a large IT production support environment
Basic understanding/exposure to ITIL /ITSM
Experience in a ITIL based role, such as Service Desk, Incident, Problem or Change Management, Triaging Issues
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase