Business Engagement Coordinator jobs in United States
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Rhode Island Commerce · 13 hours ago

Business Engagement Coordinator

positionProvidence, RI
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

Rhode Island Commerce is an organization focused on supporting local businesses, and they are seeking a Business Engagement Coordinator. The role involves providing support to the Business Engagement Team, serving as a point of contact for business inquiries, and managing the CRM system to assist in business operations.

EBooksInternet of ThingsPublishing

Responsibilities

Execute the Business Engagement mission by supporting in-state businesses with start-up and expansion needs through timely responses to incoming web and phone inquiries
Respond to and research customer inquiries, coordinating with internal teams and partner organizations to deliver effective guidance and solutions
Support management of the CRM system (Salesforce), ensuring data accuracy, integrity, and timely updates
Provide operational and project support to the Business Engagement team as necessary
Identify, promote, and facilitate access to partner programs that benefit businesses
Represent the state and corporation at trade shows, industry forums, and public events to promote programs and services

Qualification

Salesforce CRMCustomer serviceProject managementVerbal communicationResourcefulnessWritten communicationInterpersonal communicationProblem-solvingOrganizational skills

Required

High aptitude for verbal and written communication, interpersonal communication and organization skills
Demonstrate ability to seek out information and incorporate creative solutions to maximize program effectiveness and efficiency with the ability to multi-task
Demonstrated approach to analysis and problem-solving with decision-making capability in a timely manner
Highly resourceful team player, yet able to work effectively independently
Minimum of one (1) to three (3) years of customer service role with experience in project management and financial services

Preferred

Minimum of One (1) year working knowledge of Salesforce CRM
Bachelor's degree in business administration, Public Administration, Political Science or Law, or another related field

Company

Rhode Island Commerce

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Rhode Island Commerce is the official economic development organization for the State of Rhode Island.
dateFounded in 1995
location
Providence, Rhode Island, USA
people-size51-200 employees
web-link
http://commerceri.com/

Funding

Current Stage
Growth Stage
Total Funding
$20M
1999-11-10Series Unknown· $20M

Leadership Team

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Daniela Fairchild
Chief Strategy Officer (CSO)
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Recent News

Business Wire
GoNetspeed Readies Construction in 10th State: Rhode Island
2026-01-06
Boston Globe
Stefan Pryor to return as R.I. commerce secretary
2025-08-08
Boston Globe
Leadership at Rhode Island’s top economic development agency is in limbo at a critical moment for the state’s economy
2025-08-07
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