Solvere One · 1 day ago
MSP System Administrator
Solvere One has established a top-level Managed Service Provider (MSP) brand focusing on network security and proactive management solutions. They are seeking highly qualified System Administrator candidates to provide support to clients by resolving complex technical issues and ensuring adherence to technical best practices.
Cloud ComputingElectronicsOutsourcingInformation TechnologyComputer
Responsibilities
Identifies, diagnoses, and resolves complex problems for users of personal computer software and hardware, local network, the Internet, and new computer technologies; communicates solutions to end-users
Recommend and implement technical solutions that increase the stability, security, or speed of client environments
Provide onsite technical support at client offices when necessary
Final escalation point for all client issues and problems, including project scoping
Create detailed technical documentation for resolutions of issues
Workflow and thorough documentation of events via PSA platform
Qualification
Required
Identifies, diagnoses, and resolves complex problems for users of personal computer software and hardware, local network, the Internet, and new computer technologies; communicates solutions to end-users
Recommend and implement technical solutions that increase the stability, security, or speed of client environments
Provide onsite technical support at client offices when necessary
Final escalation point for all client issues and problems, including project scoping
Create detailed technical documentation for resolutions of issues
Workflow and thorough documentation of events via PSA platform
Microsoft Windows Desktop OS installation and support
Microsoft Windows Server OS installation and support
Apple / Mac Desktop OS installation and support
Microsoft Office 365 administration and support
Google Workspace administration and support
iPhone / Android troubleshooting
Multi-factor Authentication configuration and support
Installation, configuration, troubleshooting and customization of MS Office Suite applications
Ability to configure TCP/IP subnetting and troubleshoot Internet connectivity
Understanding of switching and firewalls
Understanding of Active Directory and Group Policy
DHCP, DNS
Preferred
ConnectWise Manage
ConnectWise Automate
IT Glue
Azure and AWS
Hyper-V and VMware
Cisco, Meraki, Sophos, FortiGate solutions
Sophos suite of solutions
Benefits
401K
PPO healthcare
Dental
Vision
Paid vacation