United West Labs · 4 months ago
Program Director - Outreach Lab Operations
Tacoma, WA, US
Full-time
Onsite
Director/Executive
$125K/yr - $200K/yr
10+ years expUnited West Labs is a health care service company focused on managing laboratory outreach programs. They are seeking a detail-oriented Laboratory Program Director to oversee the operational functions of their clinical laboratory outreach program, ensuring compliance with regulatory standards and efficient patient care operations.
HealthcareHealth CareMedicalService Industry
Responsibilities
Oversee daily operations of pre and post analytical managed laboratory services, including phlebotomy, specimen processing, logistics, and reporting
Oversee outreach laboratory management and supervisory personnel, including training, scheduling, and performance evaluations
Collaborate with medical and administrative staff to support patient care and optimize managed services
Monitor turnaround times, quality control metrics, and operational KPIs to drive continuous improvement
Manage the maintenance of SOPs, safety protocols, and documentation required for audits and inspections
Manage inventory and procurement of reagents, supplies, and consumables
Support budget planning and cost control initiatives
Liaison with hospital administration and United WestLabs corporate team
Assist with sales efforts and maintain client relationships as needed
Qualification
Required
Bachelor's degree in medical laboratory science, Clinical Laboratory Management, or related field (master's preferred)
ASCP or equivalent certification preferred
Minimum 10 years of experience in clinical laboratory operations or physician practice operations management, with at least 3 years in a supervisory or managerial role
In-depth knowledge of phlebotomy, clinical testing procedures, lab information systems (LIS), and regulatory compliance
Strong leadership, communication, and organizational skills
Preferred
Familiarity with high-volume testing environments and automation technologies
Ability to lead change and foster a culture of quality and accountability
Benefits
Comprehensive health, dental, and vision insurance.
Retirement plan with employer match.
Paid time off, continuing education, and professional development support.
Company
United West Labs
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase