Gamer's Choice · 1 day ago
Director of Warehouse Operations
Queens, NY
Full-time
Onsite
Director/Executive
$150K/yr - $225K/yr
8+ years expGamer's Choice is a globally recognized destination for Trading Card Game players and collectors, based in Queens, New York. They are seeking a Director of Warehouse Operations to oversee all warehouse processes, manage inventory controls, and ensure efficient day-to-day execution to support both live and e-commerce operations.
Retail
Responsibilities
Own everything that occurs within the warehouse. All outcomes, errors, delays, inventory discrepancies, labor decisions, and execution failures fall under this role’s responsibility
Maintain inventory accuracy that leadership can trust without verification
Identify operational constraints limiting throughput, accuracy, or scale
Translate constraints into clear actions for warehouse teams
Build and enforce processes that improve speed without sacrificing accuracy
Improve cost per order, throughput per labor hour, and fulfillment reliability
Hire, train, coach, and exit warehouse leadership and frontline staff as required
Create SOPs and documentation after execution to validate the process
Partner with leadership to scale operations while maintaining discipline
Qualification
Required
Proven ownership of high-volume warehouse operations with full accountability for accuracy, throughput, and labor performance
Strong understanding of e-commerce fulfillment, shipping operations, and inventory control
8+ years of experience in warehouse or logistics management, including supervisory experience
Proficiency in warehouse management and shipping software
Excellent organizational, problem-solving, and leadership skills
Ability to manage multiple priorities in a fast-paced environment
Ability to work on the warehouse floor as needed
Experience with ERP/WMS tools/systems
Preferred
Background in lean warehousing or process improvement methodologies
Experience scaling warehouse operations for high-volume e-commerce businesses
Benefits
Health Insurance
Dental & Vision Coverage
Paid time off
401k
Employee Discounts
Gym Membership Reimbursements
Company
Gamer's Choice
Gamer’s Choice is a team of passionate gamers, creators, and innovators based in Queens, New York.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase