Customer Operations and Logistics Specialist jobs in United States
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Remx · 4 days ago

Customer Operations and Logistics Specialist

positionFort Worth, TX, US
timeFull-time
remoteOnsite
seniorityMid Level
money$60K/yr - $60K/yr
date3+ years exp

Remx is seeking a Customer Operations & Logistics Specialist to join their global team. In this role, you will manage sales orders, handle customer inquiries, and collaborate with international teams to improve processes and deliver excellent customer experiences.

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Responsibilities

Manage sales orders in an ERP system
Handle licenses, returns, replacements, and exchanges
Review freight and customs invoices
Work with third-party logistics partners (warehouse & shipping)
Respond to customer and internal inquiries via phone/email
Maintain ticketing systems and documentation
Help build, improve, and streamline processes
Deliver a top-notch customer experience

Qualification

Customer serviceOperationsSupply chainGlobal team collaborationProblem-solving

Required

3+ years in customer service, operations, or supply chain
Experience working with global teams or time zones
Comfortable working independently and juggling priorities
Strong problem-solver with a “let's figure it out” mindset
Thrives in startup or scaling environments

Benefits

Includes a 2-week onboarding trip to Finland

Company

Remx

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Remx is a platform for designing, selling, and collecting 3D digital wearables.
dateFounded in 2022
location
Ottawa, Ontario, CAN
people-size11-50 employees
web-link
https://remx.xyz

Funding

Current Stage
Early Stage
Total Funding
$0.1M
2022-06-28Seed· $0.1M

Leadership Team

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Nazim Ahmed
Co-Founder & CEO
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Company data provided by crunchbase