RLDatix · 1 day ago
Technical Data Migration Consultant
Chicago, IL
Full-time
Hybrid
Mid Level
3+ years expRLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. In this role, you will deliver technical solutions for customer projects, focusing on system integrations, custom development, and data migrations while fostering strong stakeholder relationships.
Computer Software
Responsibilities
Process routine customer implementation issues using established methods to ensure service delivery aligns with project requirements
Collaborate with colleagues and clients to respond to recurring service challenges, supporting the deployment of practical solutions
Recognize patterns in customer operational requests and generate effective responses that address immediate service delivery needs
Utilize diagnostic tools to examine technical incidents impacting team solutions, supporting the systematic investigation of faults
Process incident reports and create basic resolutions for routine technical issues to maintain system reliability
Support the documentation and communication of technical resolutions, sharing problem-solving knowledge with relevant team members
Utilize AI-assisted workflows in routine service delivery, ensuring that automation solutions are applied appropriately
Examine and assess service processes to identify automation opportunities and support streamlined workflow adoption
Support the team in maintaining oversight of critical processes where automation is introduced to preserve quality outcomes
Participate in collaborative initiatives with internal teams and stakeholders, supporting the delivery of tailored customer service solutions
Understand client needs by engaging in project discussions and clarifying requirements to facilitate high-quality service outcomes
Support partnership efforts by contributing to shared documentation and knowledge exchanges that reinforce client relationships
Build reliable technical solution components under guidance, utilizing core programming and system integration concepts
Participate in system testing activities to validate developed modules and identify improvement areas for scalable delivery
Develop functional code and basic documentation supporting the deployment of customer-specific integrations and enhancements
Establish strong relations with co-workers and clients and provide exemplary customer service by understanding and resolving issues quickly to support tailored service solutions and participate in quality service delivery
Occasional weekend/evening hours required to support client go-live activities
Demonstrated ability to utilize established technical methods to process service delivery issues and develop practical solutions for routine customer implementation challenges
Proficiency in utilizing AI-assisted solutions and automation tools to create efficiencies and support streamlined workflows in service delivery contexts
Ability to apply core technical knowledge to build reliable code modules, participate in system testing, and support the creation of scalable service delivery components
Develop, test, and execute data conversion including extracting healthcare data from various EHR systems, performing transformations upon the data, and importing it into target EHRs (Epic, MEDITECH, Cerner, Allscripts)
Analyze healthcare data in HL7, CDA, CSV, and SQL formats for extraction, transformation, and import
Participate in meetings with multiple internal and external stakeholders to gather requirements, identify data conversion needs, provide ongoing updates, and ensure high customer satisfaction
Provide quality assurance on data conversion work; verify data integrity and identify data cleanliness issues and reconcile converted data to ensure accuracy
Develop and update technical and business process documentation for data conversion (internal and customer-facing)
Work and manage support tickets independently
Qualification
Required
3+ years of experience working with data (healthcare relevance preferred)
3+ years of experience working with EHRs/EMRs preferred
Familiarity with the HL7 standard strongly recommended
Familiarity with a variety of database types and interfaces (Microsoft Access, Oracle, various text forms, ODBC, OLE DB) including high technical proficiency with Microsoft SQL server creating and editing complex queries and T-SQL scripts
Experience with SSIS preferred
Current Epic Bridges certification is desirable
Bachelor's degree in computer science, engineering, information systems, or related field. Equivalent knowledge and skills obtained through a combination of education, training, and experience may meet this requirement
Company
RLDatix
At RLDatix, we believe that what flows through our software is more than bits and bytes — it’s human lives.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase