Landshark Recruiting · 11 hours ago
IT Support Specialist (MSP)
Denver, CO
Full-time
Hybrid
Entry, Mid Level
$50K/yr - $65K/yr
2+ years expLandshark Recruiting is a growing Managed Service Provider (MSP) in Denver seeking an IT Support Specialist who enjoys solving problems and supporting end users. The role involves resolving Tier 1 & 2 tickets, assisting with cloud migrations, and providing high-quality customer service to various businesses.
Staffing & Recruiting
Responsibilities
Resolve Tier 1 & 2 tickets across Windows, Microsoft 365, networking, and basic server issues
Assist and shadow senior engineers with cloud migrations
Provide a high level of customer services to a variety of businesses
Qualification
Required
2–4+ years IT support experience
Strong Windows, M365, Azure and networking fundamentals
Customer-focused, reliable, and eager to learn
Preferred
MSP experience
Experience using the ConnectWise suite
Benefits
Benefits
PTO
Paid training/certifications
Company
Landshark Recruiting
Landshark Recruiting is a permanent placement talent firm dedicated to finding the right all-around fit for every role.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase