Walgreens · 20 hours ago
Senior Analyst, Digital Experience
Deerfield, IL
Full-time
Onsite
Mid, Senior Level
$79K/yr - $127K/yr
1+ years expWalgreens is a leading pharmacy and retail company serving nearly 9 million customers daily. The Senior Analyst, Digital Experience will be responsible for optimizing the product discovery strategy on Walgreens.com through data analysis, reporting, and process management, while collaborating with cross-functional teams to enhance the customer shopping experience.
RetailConsumer GoodsHealthcarePharmaceuticalHealth Care
Responsibilities
Supports the analysis of customer information including external data, internal search and browse insights, website behaviors, and post-transaction data, to assist in identifying conversion opportunities that improve the customer experience across both website and native app
Creates dashboards and scorecards to assist stakeholders in monitoring the digital business
Serves as the subject matter expert and lead for analytics improvements and advancement, partnering with direct and cross-functional teams to execute
Supports key cross-functional partners with ad hoc analysis to support internal and supplier business requests
Builds and presents business cases to support initiatives and programs that drive site innovation
Prepares and presents analysis and KPI benchmark to management
Partners with governance and product teams for relevancy algorithm fine tuning
Optimizes digital shelf merchandising strategy
Monitors internal search results routinely to troubleshoot and identifies existing issues within the funnel to remove friction and aid decision-making
Monitors and leads strategy for taxonomy optimizations along with cross functional partners, such as SEO
Analyzes product attributes and content to improve organic and internal search and browse product discovery results
Analyzes relevancy triggers to trouble shoot customer experience issues
Assists with monitoring the competitive landscape and communicate new trends. Supports the identification of various options to differentiate our brand within the market and identify best practices
Qualification
Required
Bachelor's Degree and at least 1 years of experience in merchandising or digital OR High School/GED and at least 4 years of experience in merchandising or digital
Intermediate level skill in PowerBI, or similar
Advanced level skill in Microsoft Excel, PowerPoint and Word
Willing to travel up to/at least 5% of the time for business purposes (within state and out of state)
Preferred
At least 4 years' experience in strategy, consulting, merchandising, or marketing
Experience working in a digital environment or merchandising
Experience working with B2B or B2C website platforms
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
Experience working in fast-paced environment
Strong knowledge of consumer product merchandising and visual merchandising
Knowledge of customer centric retailing principles and the analytics of customer purchase behavior
Strong knowledge of web analytics
Experience working with Adobe Experience Manager and Adobe Analytics
Experience with JIRA, Azure, Workfront, or similar project management tools
Experience working with search platforms, such as Algolia
Company
Walgreens
Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.
10001+ employees
H1B Sponsorship
Walgreens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$25MKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-07-23Grant· $25M
Leadership Team
Bala Visalatha
Chief Experience and Growth Officer
Barry Hanen
Director, Payments and Card Services
Recent News
Digital Commerce 360
2026-01-07
Business News
2025-11-25
Company data provided by crunchbase