Energy Fitness · 5 hours ago
Customer Service Representative
Miller Place, NY
Full-time
Onsite
New Grad, Entry Level
$17/hr - $25/hrEnergy Fitness provides the premiere fitness experience for each and every member. They are looking for a Customer Service Representative who will be the face of the club, assisting members and guests while promoting a positive and energetic environment.
Wellness and Fitness Services
Responsibilities
Assist members with scheduling their 1-1 Coaching sessions, and Signature Studio Classes
Ensure that members check in when arriving to the facility, while monitoring status of memberships and training programs
Provide guests with basic information of the club and services, assist with membership sales, and giving tours to prospective members
Act as a liaison between members and management
Maintain the cleanliness and order of the front desk area as well as the club
Execute the Opening and/or Closing Procedures for the club
Increase participation in ancillary service: Personal Training, Group Classes, Challenges/Events, etc
Assist members with service recommendations and routine development
Provide outstanding level of customer service to all members and guests
Collaborate with Energy Team as needed to maximize opportunities
Qualification
Required
Strong verbal and written communication; interpersonal, critical thinking, and multi-tasking skills required
Possess strong organizational skills, and have a passion for health and fitness
Preferred
Broad knowledge and experience in the Fitness industry strongly preferred
Benefits
401(k)
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Company
Energy Fitness
Energy is so much more than a gym. We are a Fitness Family for life.
Founded in 2003
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Tucci
CEO
Michael Fox
Principal, Chief Operating Officer
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