Airbus · 21 hours ago
Technical Specialist
Newport
Full-time
Hybrid
Mid LevelAirbus Defence and Space Limited is seeking a Technical Specialist & Service Delivery Manager for Storage, Backup, Compute and Virtualisation products. The role involves providing technical support, managing supplier relationships, and ensuring compliance with ITIL best practices in a dynamic environment.
AerospaceManufacturingCommercial
No H1B
Security Clearance Required
Responsibilities
Provide expert technical guidance and support to engineering teams, project managers, and stakeholders
Act as a subject matter expert in specific technology domains
Prepare comprehensive technical documentation, including specifications, reports, and presentations
Communicate technical findings and recommendations effectively to diverse audiences
Monitor both in-sourced and outsourced teams and activities in conjunction with contract management
Perform ITIL-based processes including incident, problem, change, configuration management, asset Management, major incident management, and entry into service
Contribute to annual capacity planning and budget management for managed products
Qualification
Required
Must have or be able to obtain UK Eyes Only SC/DV Security Clearance via the UK Intelligence Community (UKIC) process
Occasional travel to Stevenage & Portsmouth
Strong Technical & Supplier Management skills
Good understanding of one or more technologies required with the ability to learn the fundamentals of all assigned products whilst abiding by ITIL best practices
Technical Support and Consultation: Provide expert technical guidance and support to engineering teams, project managers, and stakeholders
Act as a subject matter expert in specific technology domains
Strong technical skills and experience: Specifically IT Products such as NetApp, Veeam, HPE Servers & ESXi
Prepare comprehensive technical documentation, including specifications, reports, and presentations
Communicate technical findings and recommendations effectively to diverse audiences
Monitor both in-sourced and outsourced teams and activities in conjunction with contract management
Perform ITIL-based processes including incident, problem, change, configuration management, asset Management, major incident management, and entry into service
Contribute to annual capacity planning and budget management for managed products
Experience in a technical role within the aerospace, defence, or a highly regulated technology-driven industry
Ability to work effectively as part of a multidisciplinary team in a fast-paced and collaborative environment
Previous experience working in a product based delivery model
ITIL accredited with workplace experience
Experience in Contract management
Benefits
Competitive salary
Annual profit share
Contributory pension
Share options
Car leasing scheme
Free onsite parking
Season ticket loan
Tax-free technology scheme
Discounted shopping
Flexible working around core hours
Up to 2 additional days per month as TOIL
Option to buy/sell holiday
Personalised development plan
Unlimited access to 10,000+ E-learning courses
Employee Assistance Programme
Discounted family health / dental insurance / eye tests
Cycle-to-work scheme
On-site canteen and coffee shop
Life assurance
Enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving
Company
Airbus
Airbus designs, manufactures, and delivers aerospace products, services, and solutions.
Founded in 2014
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fokke Mentjes
Vice President - Head of Cabin and Cargo Electronics
A
Antje Bulmann
Venture Lead Direct Air Capture
Recent News
2025-08-20
Washington Technology
2025-08-05
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