Canon EMEA · 5 hours ago
Field Service Technician II - Production Equipment (3rd shift - 11:00 pm - 7:00 am / Sun - Thurs)
Dublin, OH
Full-time
Onsite
Entry Level
$21.50/hr - $30.75/hr
1+ years expCanon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. They are seeking a Field Service Technician II to diagnose and repair production equipment, maintain technical information, and provide customer support in a fast-paced environment.
Cloud ManagementHardwarePrinting
No H1B
Responsibilities
Diagnose basic mechanical, software, network, and system failures using established procedures
Service and repair designated equipment to Canon standards and specifications
Maintain working knowledge and aptitude of multiple product groups
Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance
Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned
Maintain all technical information and Canon property assigned and provide direction to less experienced technicians
Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested
Qualification
Required
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience
A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class
The ability to travel (valid driver's license and acceptable driving record necessary)
The capability to work in a 24/7 environment, while performing shift work and on-call rotations
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises
Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling)
Benefits
Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
Medical
Dental
Vision
401(k) Savings Plan
Discretionary profit sharing
Discretionary success sharing
Educational assistance
Recognition programs
Vacation
And much more.
Company
Canon EMEA
Canon EMEA offers printing services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Shinichi Yoshida
President & CEO
Peter Saak
Chief, Integrated Printing & Services Group
Recent News
2026-01-16
Business Ghana
2025-10-09
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