Sacramento County · 16 hours ago
Information Technology Infrastructure Analyst Level I/II *Revised
Sacramento, CA
Full-time
Onsite
Entry, Mid Level
$7,140.96/mo - $9,112.42/mo
4+ years expSacramento County is dedicated to enriching communities and they are seeking an Information Technology Infrastructure Analyst to perform professional duties related to the analysis, development, maintenance, and administration of computer systems infrastructure. The role involves working on system/server/platform analysis, network and telephony analysis, and information systems security to meet business needs.
AssociationGovernmentNon Profit
Responsibilities
Perform professional duties related to the analysis, development, maintenance and administration of computer systems infrastructure to meet business needs
Incumbents may perform duties within all or one of the following assignments: System/Server/Platform Analysis, Network and Telephony Analysis, Information Systems Security, Radio Systems Analysis and Field Services Analysis
Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations
Research, recommend, design, implement and maintain various hardware technology solutions, including new technology and large security infrastructure improvement projects, in order to improve County processes or services
Communicate technical information to a wide variety of users
Interpret and explain pertinent County and Department policies and procedures
Explain the values and limitations of services requested
Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions
Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met
Learn and utilize specialized terminology if needed by the specific assignment
Interpret and apply technical information pertaining to computer and network systems
Adapt quickly to changes in policies, procedures, assignments and work locations
Communicate effectively, both verbally and in writing
Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment
Prepare and maintain documentation for procedures, processes, and spreadsheets related to area of assignment
Read, comprehend, apply, and retain technical publications and documentation
Analyze, build, install, configure, maintain and administer server platforms and operating system components for mainframe, microcomputer and/or client server systems
Design and maintain active directory, exchange, e-mail, backup and related systems
Plan, design, install and document new network segments and connections
Analyze business needs and prepare design specifications, recommendations, and solutions for network and telephony technology
Design, implement and maintain network and telephony systems and projects
Monitor and analyze server and network security, current radio system capacity and coverage and provide recommendations for improved server and/or network performance, security, plan/design system enhancements to meet anticipated requirements
Identify and resolve system performance and security issues that risk business continuity
Develop, design, maintain, and install remote radio sites, and configuration files based on PC build generation across multiple departments
Detect, diagnose and resolve harmful radio frequency and intermodulation interference on County radio systems
Analyze, build, install, configure, maintain and administer PC platforms and operating system components for PC's
Diagnose and resolve complex problems related to PC systems
Qualification
Required
A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class
Four (4) years of full-time paid technical experience in the fields of operating systems analysis and design; radio, voice, and data network analysis and design; systems analysis and design; and/or systems engineering or similar field in a multi-platform information systems environment
Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system
Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience
A valid California Driver License, Class C or higher, may be required at the time of appointment
Some positions in this class may require the incumbent to be able to distinguish between different colors
Some positions in this class may require the incumbent to lift equipment that weighs up to 50 pounds
Some positions in this class may require the incumbent to work weekends, holidays, and non-routine hours
Some positions in this class may require the incumbent to travel occasionally
Company
Sacramento County
Sacramento County is a government organization that focuses on economic growth, community planning, agriculture, and business assistance.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$35M2022-10-24Debt Financing· $35M
Leadership Team
Ellen Hildebrand
CEO Management Analyst II
Fabian Rodriguez
Lead CSO
Recent News
2025-05-16
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2025-04-22
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