Forsyth County Government · 10 hours ago
Administrative Technician
Cumming, GA
Full-time
Onsite
Entry Level
$37K/yr - $37K/yr
1+ years expForsyth County Government is seeking an Administrative Technician to perform specialized clerical work and provide customer service within the Forsyth County Sheriff's Office. The role involves processing documentation, maintaining records, and assisting with customer inquiries related to the Pet Adoption Resource Center.
AdviceGovernmentNon Profit
Responsibilities
Enters animal records into the assigned computer system, takes pictures for animal records and updates the computer system as necessary; prepares and/or processes a variety of documentation such as microchip forms and animal cage cards
Assists with adoptions, owner relinquishments and other transactions; receives payments and donations via cash or credit card
Maintains and updates animal pictures and applicable information in the computer system
Traces animal identification/microchip information; notifies animal owners of the impoundment of their pet
Retrieves inquiries, questions and related information from the county Animal Shelter website; routes inquiries/information to the appropriate team member
Maintains lost and found animal database; updates information daily
Maintains facility lobbies assuring they are clean, orderly and professional in appearance
Works collaboratively with the Veterinary Technician to establish and maintain a list of rescue animals available to adoption partners
Assists in the cleaning and disinfection of the adoption cat areas as needed
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures
Performs reception functions; answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; retrieves messages from voice mail or answering machine; initiates and returns calls as necessary; relays calls/messages via base radio
Performs customer service functions; provides information/assistance regarding department/division services, activities, locations, procedures, documentation, fees, or other issues; distributes forms/documentation as requested; responds to routine questions or complaints; researches problems/complaints and initiates problem resolution
Receives moneys in payment of various taxes, penalties, fees, or services; records transactions and issues receipts; posts payments into computer; counts and maintains cash drawer; balances revenues and forwards revenues as appropriate
Coordinates calendar activities for the department; schedules appointments, meetings, inspections, hearings, or other activities; updates calendar on a regular basis and notifies parties involved of changes
Writes work orders to report problems or request repair/service; discusses problems/complaints with requesting party; forwards work orders to appropriate service personnel; monitors status of open work orders; maintains files of closed work orders
Operates fax machine to send/receive documentation; transmits faxes on behalf of department/division staff; distributes/delivers incoming faxes to appropriate personnel; replenishes paper supply in fax machine as needed
Types/sends e-mail messages; screens incoming e-mail messages
Processes incoming/outgoing mail; sorts, organizes, opens, and/or distributes incoming mail; signs for incoming mail/packages and delivers to appropriate personnel; processes outgoing mail through postage machine; processes bulk mailing projects
Copies and distributes forms, reports, correspondence, and other documentation
Maintains file system of various files/records for the department/division; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents
Monitors inventory of department supplies and forms; ensures availability of adequate materials to conduct work activities; initiates requests/orders for new or replacement supplies
Conducts research of department files, court/legal records, database records, hardcopy materials, Internet sites, or other sources as needed
Types, prepares, or completes various forms, reports, correspondence, lists, charts, receipts, refund requests, title applications, property record cards, work orders, complaint forms, stop work orders, warning notices, elector lists, or other documents
Receives various forms, reports, correspondence, logs, lists, payments, tax bills/statements, tag/title documents, tag renewal notices, emission inspection forms, affidavits, building permits, license applications, inspection forms, voter registration applications, absentee ballots, rabies records, complaint forms, background history reports, incident reports, legal documents, surveys, plats, maps, street indexes, valuation guides, catalogs, laws, regulations, ordinances, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate
Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, case management, calendar, Internet, e-mail, or other programs
Performs basic maintenance of computer system and general office equipment, such as backing up data or replacing paper, ink, or toner; coordinates service/repair activities as needed
Communicates with supervisor, employees, other departments, County officials, court personnel, attorneys, vendors, vehicle dealers, insurance agencies, financial institutions, developers, builders, contractors, candidates, voters, the public, state/federal agencies, outside agencies, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
Performs general/clerical tasks, which may include performing office opening/closing procedures, separating or collating documentation, or stuffing envelopes
Provides assistance to other employees or departments as needed
Qualification
Required
High school diploma or GED
One (1) year previous experience and/or training involving general office work, customer service, cashiering, basic bookkeeping, record/file maintenance, personal computer operations
Experience with handling animals and/or working in an animal care environment
Typing speed of 30 words per minute
May require possession and maintenance of valid State of Georgia Notary Public certification
Duties involving handling of cash funds may require ability to be bonded
Benefits
Personal Leave Accrual
Observed Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life & AD&D Insurance
Disability Insurance – Short Term and Long Term
Additional Life Insurance And AD&D
Retirement Plan (401K)
Company
Forsyth County Government
Forsyth County Government is dedicated to serving the community and providing effective, professional public service.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Clark
Chief Financial Officer
Brandon Kenney, MBA
Chief Information Officer
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