ID Projetos Educacionais · 12 hours ago
Technical Writer II
Palm Harbor, FL
Full-time
Onsite
Mid Level
4+ years expID Projetos Educacionais is seeking a Technical Writer II responsible for producing high-quality documentation related to Geographic Solutions’ software. The role involves collaborating with internal teams to create documentation for end-users and system administrators, while also contributing to release notes and other collateral documents.
Management Consulting
Responsibilities
Create and maintain required end-user documents and reference materials that adhere to style and formatting guidelines
Capture and maintain screenshots, flowcharts, graphics, and tables used in documents
Edit and proofread documents to ensure correct grammar, punctuation, spelling, and page layout
Coordinate work with team members for document review purposes to ensure adherence to quality standards, deadlines, and proper procedures
Conduct peer reviews of others’ work and provide feedback
Maintain files and records for documentation history purposes
Test end-user documentation against software to ensure document accuracy and completeness
Report software anomalies encountered during documentation efforts and suggest software changes when documentation efforts identify usability enhancements
Test administrative controls (settings/parameters) and document their use/effect in the system
Contribute to the improvement of documentation standards, tools, and processes
Organize, establish priorities, follow directions, and achieve objectives with minimal supervision
Communicate with diverse levels of personnel (business analysts, project managers, developers, etc.) to discuss documentation and clarify software functionality
Analyze existing technical documents and specifications to determine the application’s operational intent
Multi-task, meet deadlines, and manage time appropriately
Receive and take positive action on constructive feedback
Qualification
Required
Proficiency in MS Word (2019, O365), particularly in the creation and use of styles, templates, index tags, cross-references, and complex graphics (e.g., drawing canvases, layout options, etc.)
Knowledge of using MS Visio, MS Excel, Adobe Acrobat, TechSmith SnagIt, and MS SharePoint
Must possess basic SQL skills to access databases and retrieve data
Experience with Accessibility and/or Usability/User-Centered Design standards for documentation
A minimum of 4 years of technical writing experience, preferably in a software setting
Bachelor's/associate degree in Technical Writing, English, Journalism, Education, Computer Science, or a related field or equivalent combination of education and experience
Viable candidates must be willing to work onsite at GSI's headquarters in Palm Harbor, Florida daily
This role may require occasional evening and weekend hours to meet critical deadlines
Company
ID Projetos Educacionais
ID Projetos Educacionais foi uma empresa pioneira no Brasil nas áreas de educação por internet e educação corporativa.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase