QXO · 6 hours ago
Sr. Director, Revenue Operations, CRM & Enablement
Atlanta, GA
Full-time
Onsite
Director/Executive
8+ years expQXO is seeking a Senior Director–level leader to own and lead an enterprise-wide Salesforce transformation. The role is responsible for translating commercial strategy and operating needs into scalable capabilities that drive adoption, consistency, and measurable business value.
Building MaterialBusiness IntelligenceLogisticsSupply Chain ManagementWholesale
Responsibilities
Lead execution of QXO’s enterprise Salesforce transformation strategy in close partnership with Revenue Operations and Technology leadership, positioning Salesforce as a single, enterprise-aligned commercial product
Own the Salesforce and commercial systems business roadmap, including sequencing, dependencies, and prioritized outcomes to enable faster and more disciplined execution of strategic initiatives
Translate commercial strategy, selling motions, and revenue priorities into scalable Salesforce capabilities that support disciplined, high-compliance selling
Serve as the business owner of CRM standards, defining requirements for workflows, data models, governance, and commercial compliance to improve data quality, consistency, and reduce rework
Establish and operate a Salesforce Center of Excellence (CoE) from a business and operating model perspective, defining usage standards, governance frameworks, intake processes, and adoption best practices in partnership with Technology and Engineering teams
Design and manage a structured intake and prioritization framework that evaluates business impact, capacity, and dependencies, ensuring resources are aligned to the highest-value commercial initiatives
Drive disciplined delivery and release planning with Technology teams to accelerate time-to-value while maintaining data integrity, compliance, and operational stability
Define and socialize business standards for configuration usage, documentation, testing, and change readiness to ensure long-term scalability, consistency, and predictable outcomes
Partner cross-functionally with Sales, Marketing, Operations, Finance, Technology, and Revenue Operations to align commercial needs with system priorities
Lead change management, communication, and enablement efforts to drive adoption and ensure Salesforce investments translate into measurable business outcomes
Monitor adoption, data quality, and commercial performance metrics tied to Salesforce initiatives, using insights to continuously refine priorities and inform roadmap decisions
Lead Salesforce business integration for acquisitions, partnering with Technology and functional teams to align data, workflows, and onboarding approaches and accelerate time to productivity
Standardize commercial processes and rationalize tools across the go-to-market ecosystem to reduce fragmentation, improve consistency, and lower operational complexity
Ensure Salesforce and adjacent RevOps tools support scalable growth, new selling motions, and increasing commercial complexity without adding friction for sellers or operators
Qualification
Required
8+ years of experience in Salesforce, CRM transformation, revenue operations, or commercial systems roles with progressively increasing business ownership and scope
3–5 years of experience leading Salesforce initiatives beyond administration or configuration, including business roadmap ownership, prioritization, and cross-functional delivery
Proven experience delivering Salesforce transformations that drove measurable improvements in seller productivity, data quality, adoption, or commercial execution
Strong understanding of revenue operations, sales processes, and go-to-market technology ecosystems
Experience operating in fast-paced, evolving, and acquisition-driven environments
Demonstrated ability to influence senior stakeholders and drive alignment across Sales, Marketing, Operations, Finance, and Technology
Experience establishing governance models, intake frameworks, or Centers of Excellence in complex environments
Comfort operating in ambiguity while creating clarity, prioritization, and execution momentum
Strong communication skills with the ability to translate business strategy into clear system requirements, priorities, and outcomes
Collaborative, pragmatic leadership style with a strong change-management mindset and execution discipline
Salesforce ecosystem experience required
Preferred
Salesforce certifications preferred but not required
Benefits
401(k) with employer match
Medical, dental, and vision insurance
PTO, company holidays, and parental leave
Paid training and certifications
Legal assistance and identity protection
Pet insurance
Employee assistance program (EAP)
Company
QXO
QXO is a technology solutions company that offers programming and technical support for the manufacturing and distribution sectors.
5001-10000 employees
H1B Sponsorship
QXO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Public CompanyTotal Funding
$15.75BKey Investors
Apollo,Temasek HoldingsAffinity PartnersJacobs Private Equity
2026-01-16Post Ipo Equity· $753.16M
2026-01-05Post Ipo Equity· $3B
2025-06-25Post Ipo Equity· $2B
Leadership Team
Brad Jacobs
Chairman and CEO
Mark Manduca
Chief Investment Officer
Recent News
2026-01-16
Company data provided by crunchbase