Training Manager jobs in United States
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DP World · 1 day ago

Training Manager

DP World is a global leader in logistics and supply chain solutions, and they are seeking an experienced Training Manager. The Training Manager will lead the design, development, and delivery of learning programs to enhance employee skills and support organizational goals, ensuring compliance and operational excellence across various locations.

GovernmentTransportationPaymentsLogisticsMarine TransportationSupply Chain ManagementTrading Platform

Responsibilities

Own and govern the Training & Launch Standards framework, including role-based competencies, certification requirements, documentation standards, and evaluation cadence aligned to DP World’s launch blueprint and operational model
Establish and maintain a Train-the-Trainer (TWI/TTT) methodology grounded in adult learning principles (andragogy) to scale internal capability and ensure consistency across sites
Apply ADDIE and ISO principles to curriculum and material development (SOPs, SWIs, job aids, visual standards, simulations, microlearning)
Identify operational training needs through job task analysis, performance data, audits, and regular consultation with Operations, Quality, Safety, and HR
Partners with site leadership and functional leads to ensure training aligns with operational requirements and business objectives
Lead development and maintenance of SOPs, work instructions, and job aids for launch and steady-state operations, ensuring clarity, version control, visual management, and exception handling
Build and maintain role-based training matrices for direct and indirect labor, ensuring audit-ready documentation of competency and certification
Deliver training directly (classroom, on-the-job, and systems-based) and/or oversee delivery through certified site trainers
Recruit, certify, coach, and evaluate trainers; conduct TTT bootcamps and facilitation practicums
Monitor trainee progress and training effectiveness through assessments, observations, manager feedback, and performance outcomes
Evaluate training impact by linking learning outcomes to operational metrics (safety, quality, productivity, SLA adherence)
Coordinate and deliver systems/WMS training (receiving, putaway, picking, sequencing, inventory control, reporting, etc.)
Embed UAT scenarios, simulations, and role-based quick reference guides to drive adoption and data integrity
Partner with Operations Launch Managers/Specialists and IT to align system configuration, test cases, and training environments
Support site launches through structured training deployment, ramp-up support, and post-launch stabilization
Ensure effective transition of training ownership to site leadership once competency and certification requirements are met

Qualification

Training Standards GovernanceTrain-the-Trainer MethodologyCurriculum DevelopmentOperational Training Needs AnalysisSystems/WMS TrainingAdult Learning PrinciplesPerformance Metrics EvaluationProcess Documentation

Required

Experience in designing, developing, and delivering learning programs
Ability to establish, govern, and execute a comprehensive training and competency framework
Experience in applying ADDIE and ISO principles to curriculum and material development
Knowledge of adult learning principles (andragogy)
Experience in identifying operational training needs through job task analysis, performance data, audits, and consultation
Ability to partner with site leadership and functional leads to align training with operational requirements
Experience in developing and maintaining SOPs, work instructions, and job aids
Ability to build and maintain role-based training matrices
Experience in delivering training directly and overseeing delivery through certified site trainers
Ability to recruit, certify, coach, and evaluate trainers
Experience in monitoring trainee progress and training effectiveness
Ability to evaluate training impact by linking learning outcomes to operational metrics
Experience in coordinating and delivering systems/WMS training
Ability to embed UAT scenarios, simulations, and role-based quick reference guides
Experience in supporting site launches through structured training deployment
Ability to ensure effective transition of training ownership to site leadership

Benefits

Market competitive compensation package

Company

DP World

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Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world.

Funding

Current Stage
Late Stage
Total Funding
$100M
2024-12-19Debt Financing· $100M

Leadership Team

F
Fahad AlBanna
CEO of DP World Tartus
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Rizwan Soomar
CEO & MD, North Africa and Subcontinent
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Company data provided by crunchbase