Lega Nova Group · 14 hours ago
Customer Specialist
NYC Metro Area
Full-time
Onsite
New Grad, Entry Level
$21/hr - $23/hrLega Nova Group is a people-driven marketing and sales agency focused on building strong, long-term customer relationships. As a Customer Specialist, you will be the main point of contact for customers, supporting them and ensuring a smooth and positive experience with the company's services.
Management Consulting
Hiring Manager
Diana Hayes
Responsibilities
Act as a primary contact for customer inquiries and requests
Build and maintain strong customer relationships
Provide clear information about products and services
Resolve customer issues and follow up to ensure satisfaction
Coordinate with internal teams (sales, marketing, operations)
Update customer records and track interactions
Identify opportunities to improve the customer experience
Qualification
Required
Experience in customer service, customer support, or a client-facing role (entry-level candidates welcome)
Strong communication and interpersonal skills
Friendly, professional, and solution-oriented attitude
Ability to multitask and stay organized
Comfortable working with customers
Benefits
Supportive and collaborative work environment
Training and development opportunities
Competitive salary with growth potential
Clear career progression within the company
Stable schedule and team-focused culture
Company
Lega Nova Group
Lega Nova is a professional consultancy and talent development firm that helps brands design, build, and scale high-performance sales and marketing operations.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase