Information Technology Specialist III, Grade 26 jobs in United States
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Montgomery County Government · 16 hours ago

Information Technology Specialist III, Grade 26

Montgomery County Government is seeking an Information Technology Specialist III to support the Public Safety Data Systems environment. The role involves troubleshooting and providing support for the County’s 911 Computer Aided Dispatch system, managing security threats, and collaborating with various county agencies to deliver IT services.

GovernmentNon Profit

Responsibilities

Support Montgomery County agencies providing the latest reliable IT architecture for Public Safety
The position requires an understanding of Information Systems standards and vulnerability mitigation within an Enterprise environment
Solid working knowledge of VMware vSphere and Microsoft Hyper-V
Professionally collaborate with end users to deliver customer-oriented services
Desktop support and troubleshooting skills to resolve system and application issues
Identify security threats, and threat levels, and develop mitigation plans while developing and implementing security and compliance policies
Monitor, evaluate, and resolve system and application issues in Public Safety architecture
Create technical documents, drawings, policies, procedures, and reports
Perform other job-related duties as assigned

Qualification

Microsoft ApplicationsMicrosoft Server AdministrationVMware vSphereNetwork SupportCustomer SatisfactionSecurity Threat MitigationTechnical DocumentationTeam BuildingInterpersonal SkillsCommunication SkillsProblem Solving

Required

Three (3) years of information technology experience in Microsoft Desktop and Enterprise Server support and configuration, Hardware support for Desktop clients
Graduation from an accredited college or university with a bachelor's degree in information technology or a related field
Possession of a valid driver's license from applicant's state of residence
Ability to lift boxes containing computer support items and equipment such as printers, computers, modems, and monitors weighing up to 50 pounds
Completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role

Preferred

Experience integrating Computer-Aided Dispatch (CAD) systems and related interfaces
Professional Certifications: One or more of the following (or equivalent): Cisco Certified Network Associate (CCNA), Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Microsoft Certified: Windows Server Hybrid Administrator Associate, Project Management Professional (PMP), VMware Certified Professional, CompTIA certifications (A+, Cloud+, Security+)
Minimum five (5) years of experience configuring Microsoft desktop and enterprise server environments
Minimum five (5) years of experience providing hardware support for desktop clients
Minimum two (2) years of experience supporting networks, including switches, routers, and enterprise VPN solutions
Working knowledge of Fortinet and Cisco network equipment

Company

Montgomery County Government

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Government for Montgomery County, Maryland

Funding

Current Stage
Late Stage

Leadership Team

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Beryl Feinberg
Deputy Director/Chief Operating Officer in the Department of General Services
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Karen Quinlan Hawkins
Chief Operating Officer, Finance Dept
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