ServiceNow · 7 hours ago
GSSC Application Security Manager | People Leader
Atlanta, GA
Full-time
Hybrid
Senior Level
6+ years expServiceNow is a global market leader in innovative AI-enhanced technology, seeking a GSSC Application Security Manager to lead their Application Security team. This role involves managing the Customer Penetration Testing and Security Findings program while ensuring effective collaboration across teams to mitigate security risks and enhance operational excellence.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Lead, coach, develop, and support the GSSC AppSec team while effectively delegating workload
Own the CPT & SF program end‑to‑end, driving continuous improvements and ensuring the broader GSSC team executes efficiently
Refine and mature team processes to enhance operational excellence and program scalability
Collaborate with internal security and engineering teams to drive resolution of identified security vulnerabilities
Act as the escalation point for complex or high‑priority customer security findings
Engage directly with customers to understand key security concerns and communicate how ServiceNow mitigates their risks
Provide leadership with clear and timely communication regarding program status, metrics, risks, and emerging trends
Support major security incident response efforts by advocating for the customer perspective and contributing recommendations that promote secure and customer‑centric decision‑making
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
6 to 10 years in leadership or similar experience with education
Experience leading teams, large programs, or major initiatives
Strong written and verbal communication skills, with the ability to engage both technical and executive audiences
Proven ability to ruthlessly prioritize and delegate in support of urgent business needs
Deep application security expertise, including proficiency with the OWASP Top 10, security testing methodologies, and security risk rating frameworks
Location requirements – placeholder (add specifics as needed)
Preferred
Relevant industry certifications: CISSP, CISM, CSSP, CEH, OSCP
Bachelor's degree
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Morningstar.com
2026-02-09
2026-02-09
Company data provided by crunchbase