West Tennessee Healthcare · 18 hours ago
Office Manager II
Jackson, TN
Full-time
Onsite
Entry, Mid Level
2+ years expWest Tennessee Healthcare is seeking an Office Manager II to provide support and assistance to Health Information Management and Hospital Coding directors. The role involves managing day-to-day activities to ensure departmental efficiency and excellent customer service.
Health CareNon Profit
Responsibilities
Performs technical and complex secretarial and clerical duties involving the use of independent judgment and an understanding of hospital functions and procedures
Answers and routes departmental telephone calls, faxes and other communication as need
Directs customer service and supports the department’s functions. Assists in performing all tasks necessary to achieve the departments and organization’s mission
Coordinates with System Ops Manager for release of information follow-up
Manages supplies, software, reports and contracts
Serves as liaison to other team members, including interacting with managers of different areas of the organization, presenting findings to direct manager as well as training and conducting process improvement efforts
Responds to client and vendor complaints in an appropriate manner forwarding concerns to appropriate department Director
Performs data collection and date entry
Assists with committees as needed by taking minutes at monthly meeting, sends notifications to committee members monthly for review and maintains files
Operates standard office machines and equipment including computer, printers, copiers, calculator, and fax machine
Contributes to a positive work climate and the overall team effort of the department
Presents self in a professional manner
Assists in special projects as assigned by the department Directors
Sorts and distributes departmental mail on a daily basis
Maintains and updates departmental manuals, policies, procedures, job descriptions and other related files
Assists with special projects as assigned
Submits various work orders for departmental repairs and maintenance
Helps with planning HIM events and coordinating them
Performs related responsibilities as required or directed
Qualification
Required
High School graduate
Excellent computer skills (Internet software, excel, word processing etc.)
Proven communication and great customer service experience
Demonstrated problem-solving and work flow skills
Excellent organizational skills
Ability to manage tasks in a timely manner and efficient manner with minimal supervision
Preferred
Two years of post-secondary education, vocational training or equivalent experience
2 – 3 years medical field experience
Company
West Tennessee Healthcare
West Tennessee Healthcare is a public, not-for-profit healthcare system
5001-10000 employees
H1B Sponsorship
West Tennessee Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (5)
2022 (5)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ruby Kirby
Chief Executive Officer
Dana Lawrence
Entity CFO
Recent News
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