T&T Supermarket · 1 day ago
Assistant Grocery Department Head
San Francisco, CA
Full-time
Onsite
Mid Level
3+ years expT&T Supermarket is a leading Asian grocery store with over 30 years of experience and is expanding into the United States. The Assistant Grocery Department Head will support the Grocery Department Manager in daily operations, staff training, and merchandise management to ensure optimal performance and customer satisfaction.
Retail
Responsibilities
Support the team leaders by overseeing daily operations and staff performance, providing on-the-job training, guidance, and supervision to ensure the achievement of department goals through collaborative teamwork
Assist in merchandise management, including placing orders and implementing promotional activities to achieve departmental goals effectively
Oversee product quality and freshness while enforcing the FIFO (First In, First Out) principle to uphold standards
Address customer complaints promptly and cultivate strong relationships with customers by offering attentive service, including a welcoming smile, eye contact, and personalized attention
Ensure thorough quality control measures during product receiving and efficiently manage inventory across display areas and backrooms, including the warehouse, walk-in cooler, and freezer
Set a positive example for the team by consistently performing all assigned duties to a satisfactory standard, fostering a culture of excellence within the department
Fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department
Qualification
Required
Good communication skills in English
Minimum of 3 years of relevant experience
Basic understanding of profit and loss management, has ability to interpret data and market information
Good computer skills in MS Office
Well versed with workplace health and safety protocols
Has a keen interest and knowledge in merchandise management and implementation, including inventory control and promotional strategies
Familiar with relevant tools and equipment, able to interpret product labels accurately
Able to work in low-temperature environment (0-4 °C) and in freezing environment (-18 °C) occasionally
Great organization, problem-solving, interpersonal and customer service skills
Ability to work both independently and collaboratively within a team
Preferred
Proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
At least 1 year of supervisory experience preferred
Benefits
Competitive Wages
Paid Holiday Leave
Premium Pay For Holiday Work Hours
Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
Medical, Dental & Vision Care
Life & AD&D Insurance
Employee Assistance Program
401(k) Retirement Plan
Paid Training
10% Off In-store Staff Purchase Discount
Subsidized staff meal
Birthday Cake
Long Service Award
Staff Recreation Activity
Conditions Apply
Company
T&T Supermarket
T&T Supermarkets is the largest Asian supermarket in Canada, operating over 38 stores in British Columbia, Alberta, Ontario, Quebec and Washington.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
Seattle TechFlash
2025-07-29
San Gabriel Valley Tribune
2025-07-04
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