Digital Realty · 1 day ago
Global Critical Infrastructure Program Lead
Dallas, TX
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expDigital Realty is a leader in data center solutions, and they are seeking a Global Critical Infrastructure Program Lead. This role is responsible for developing and executing global programs to manage critical infrastructure across the company’s data center portfolio, ensuring operational excellence and alignment across global teams.
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Responsibilities
Lead the global strategy, governance, and execution for: Critical Infrastructure Management, including data governance for electrical, mechanical, and other critical infrastructure systems
Support Space Management, with a strong focus on: Mapping and associating critical infrastructure equipment to the specific white spaces they support
Documenting customer associations and dependencies for all associated equipment
Ensuring accurate relationships between equipment and customer spaces across the global portfolio
Establish partnerships with regional leads for these programs across all regions
Develop and maintain global standards and reporting, including: Naming conventions for critical assets and supporting systems
Critical asset data accuracy and governance policies
KPI's and SLA's associated with these workstreams
Author, maintain, and govern playbooks, operational protocols, and all technical documentation required for standardized global execution
Partner with global and regional operations, engineering, and facilities leadership to ensure: Shared standards, consistent data models, and aligned terminology
Uniform execution and compliance across the global data center portfolio
Cross-regional adoption of improvements, best practices, and process enhancements
Act as the central point of coordination for global critical infrastructure management alignment
Define and track KPIs related to critical asset data quality and space utilization
Lead global reviews and internal audits to ensure compliance with standards, documentation quality, and data accuracy expectations
Identify optimization opportunities to increase reliability, sustainability, utilization efficiency, and operational effectiveness
Establish global processes for capturing lessons learned, implementing process corrections, and driving iterative improvements
Lead and mentor a globally distributed team responsible for supporting and executing all related workstreams
Build capability and develop long-term roadmaps for the global infrastructure management organization
Qualification
Required
10+ years of experience in data center operations, critical facilities management, or relevant engineering disciplines
Demonstrated expertise in energy efficiency programs, critical infrastructure management, and/or space management supporting mission‑critical environments
Strong technical understanding of electrical, mechanical, and facility systems in data center environments
Proven experience developing global standards, policies, or playbooks for multi-site technical operations
Excellent communication and collaboration skills, with the ability to influence across global and regional teams
Experience managing distributed teams and driving alignment across geographically diverse organizations
Preferred
Bachelor's or Master's degree in Engineering, Facilities Management, Technical Operations, or a related field
Experience with CMMS, DCIM, asset management, or capacity planning tools
Background in developing enterprise documentation and data governance standards
Lean, Six Sigma, or similar process improvement certifications
Experience in sustainability or energy optimization programs within mission-critical environments
Benefits
Excellent benefits
Company
Digital Realty
Digital Realty is a data center platform, delivering customized data analysis solutions to businesses.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$13.91B2025-11-12Post Ipo Debt· $1.62B
2025-06-17Post Ipo Debt· $975.99M
2025-01-07Post Ipo Debt· $879.04M
Leadership Team
Matt Mercier
Chief Financial Officer
J
Jordan Sadler
Senior Vice President, Public and Private Investor Relations
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