Nebraska Association of School Boards · 5 hours ago
Information Technology Specialist
Lincoln, NE
Full-time
Onsite
New Grad, Entry LevelNebraska Association of School Boards (NASB) is a private, non-profit association serving school board members across the state of Nebraska. The Information Technology Specialist is pivotal in maintaining the seamless operation of office technology, providing technical assistance and training to staff as needed.
Non-profit Organization Management
Responsibilities
Desktop and Hardware Support
Provide onsite technical support for desktop hardware and software issues
Install, configure, and troubleshoot computer systems and peripherals
Software Support and Expertise
Assist team members with software applications, offering guidance on installation, troubleshooting, and usage
Collaborate with the IT team to manage software licenses and updates effectively
Proactive Hardware Maintenance
Conduct routine maintenance on computer systems and peripherals for optimal performance
Coordinate with vendors for hardware repairs and replacements
User Account Management
Manage onsite user accounts, permissions, and access levels
Monitor and address security concerns related to user accounts
Responsive Help Desk Support
Respond promptly and professionally to inperson help desk tickets and inquiries
Prioritize and escalate issues as necessary to ensure timely resolution
Comprehensive Documentation
Maintain accurate and uptodate documentation of technology systems, procedures, and user guides
Empowering Training Sessions
Conduct engaging inperson technology training sessions for employees as needed
Develop comprehensive training materials to support ongoing technology education
Acting Customer Relations Management System Expert
Develop Customizations in Dynamics 365 and other webbased data management systems to meet the needs of NASB
Utilize the current production suite to create more efficient workflows for staff as requested
Answer any questions related to CRM data, its integration, and functions
Resolve issues relating to data integrity as needed
Qualification
Required
Degree in Information Technology, Computer Science, or a related field is preferred but experience in lieu of education will be considered
Genuine interest in technology with a strong willingness to acquire new skills
Exceptional problem-solving and communication abilities
Comfortable working in an in-office setting and collaborating in a fast-paced environment
Basic understanding of networking concepts and protocols is advantageous
Benefits
401k (10% employer contribution with a possible 3% match)
Health and dental
Vision
Life insurance
Long-term disability
11 paid holidays
Vacation
Sick
Bereavement leave
Summer hours in June and July (office closes at 2 p.m. each Friday with full pay for the day)
Wellness and staff activities on a regular basis
Paid professional membership and professional activities (conferences and workshops)
Tuition reimbursement program
Flexible spending account for medical and dependent care reimbursement
Possible bonuses dependent on the success of any given fiscal year
Company
Nebraska Association of School Boards
The Nebraska Association of School Boards is a private, nonprofit organization that serves the needs of Nebraska’s public schools.
Founded in 1918
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Sallie Horky
Chief Operating Officer
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