Implementation Manager jobs in United States
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Rundoo · 12 hours ago

Implementation Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$86K/yr - $107K/yr

Rundoo is a company focused on providing innovative software solutions to building materials suppliers. As an Implementation Manager, you will oversee the client onboarding process, ensuring a seamless transition to Rundoo's platform while building strong relationships with clients and collaborating with sales and customer success teams.

SaaSSoftwareSupply Chain Management
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H1B Sponsor Likelynote

Responsibilities

Project manage the full implementation process: Oversee the journey of getting a client live on Rundoo, from initial kickoff call post contract sign to hardware ordering and setup to managing live and async portions of training to providing day-of go live support to providing 2-3 weeks of post go live high touch support before handing off to the client success team
Build strong client relationships: Develop a deep understanding of each client’s unique needs and goals, offering personalized, hands-on support throughout the onboarding process to ensure a seamless experience
Partner with sales development and customer success teams: Collaborate closely with both teams to ensure smooth handoffs and successful transitions, maximizing client satisfaction and long-term success

Qualification

Client relationship managementProject managementProblem solvingIndustry knowledgeExperience in educationCommunication skillsAdaptability

Required

Excellent communicator with a track record of building strong, consultative customer relationships
Experience in project management with exceptional attention to detail
Problem solver who can proactively address client challenges proactively and troubleshoot issues to ensure a smooth implementation process
Ability to become an industry expert through working with clients, consulting with experts on our team, and independent learning
Valid U.S. driver's license
Comfortable with travel - At maximum: 1-2x a month, 1-3 days at a time

Preferred

Familiarity with or experience in paint and hardware, building materials, construction supply, or related industries
Comfortable adapting to a dynamic environment where priorities may shift and new challenges arise regularly
Prior experience in education
Experience driving change with customers adopting new workflows or systems

Benefits

Full medical, dental, and vision coverage (100% of premiums for you, 50% for dependents)
401k with Betterment
Unlimited PTO with 10 company paid holidays
Daily team lunches for those in office
Learning materials and audiobook subscriptions
Dog-friendly office

Company

Rundoo

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Rundoo builds AI-based software for independent supply stores
dateFounded in 2021
location
Redwood City, California, USA
people-size51-200 employees
web-link
https://www.rundoo.ai/

H1B Sponsorship

Rundoo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)

Funding

Current Stage
Growth Stage
Total Funding
$18M
Key Investors
CRVBessemer Venture Partners
2024-06-01Series A· $11M
2022-08-01Seed· $5M
2021-04-20Convertible Note· $2M
Company data provided by crunchbase