Evernorth Health Services · 4 days ago
Senior Manager, AI Workforce Strategy & Enablement - Evernorth Health Services - Hybrid
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$136K/yr - $226K/yr
8+ years expEvernorth Health Services is dedicated to improving health and vitality through innovative strategies. The Senior Manager of AI Workforce Strategy & Enablement is responsible for operationalizing AI across the organization, coaching teams, and driving AI-enabled automation in core areas.
HealthcareHuman ResourcesEmployee BenefitsHealth Care
Responsibilities
AI Workforce Transformation & Enablement
Lead hands-on coaching for leaders and teams on AI tools, workflows, and agent collaboration
Help define and implement the future AI-enabled organizational model (human + agent teams)
Drive adoption of “agents as teammates” across priority functions
Develop playbooks, operating norms, and enablement materials for AI-ready teams
Agent Development & Deployment
Design and build lightweight AI agents for high-value workforce and operational use cases
Partner with product, engineering, design, analytics, and clinical operations to identify agent opportunities
Rapidly prototype, test, and iterate agents that reduce manual work and increase throughput
Ensure agents are production-ready, governed, and scalable
Core Product & Automation Oversight
Oversee AI automation efforts across 3–4 critical product areas (e.g., eligibility, analytics, clinical operations)
Coordinate across product, data, and operations teams to ensure automation delivers measurable impact
Track value metrics (time saved, cost avoided, quality improved)
Consultant Team Leadership
Manage a team of AI consultants supporting workforce enablement and automation efforts
Set priorities, allocate capacity, and ensure consultant work aligns to strategic outcomes
Act as day-to-day owner of consultant execution, freeing senior leadership bandwidth
Strategy, Storytelling & Innovation Support
Contribute to executive decks, AI roadmaps, and workforce transformation narratives
Support market scans, competitive analysis, and emerging AI capability assessments
Partner with leadership on new AI product concepts and innovation exploration
Qualification
Required
Advanced degree in Business, Analytics, Computer Science, Human-Centered Design, Product Management, or a related field
Senior AI generalist with strong product, strategy, and execution instincts
8+ years of product strategy experience
Experience building and leading product teams
Comfortable coaching executives and building agents themselves
Experience operating in ambiguity and high-change environments
Strong communicator who can translate technical AI concepts into business value
Bias toward action: builds, tests, iterates, ships
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
Evernorth Health Services
Flexible and connected pharmacy, care and benefit solutions that move organizations and people forward.
10001+ employees
H1B Sponsorship
Evernorth Health Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (442)
2024 (335)
2023 (324)
Funding
Current Stage
Late StageLeadership Team
Peter Campbell
Information Protection Senior Director
Recent News
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