Creative Solutions for Hope · 6 hours ago
Insurance Department Administrative Assistant
Creative Solutions for Hope is dedicated to helping children and families reach their full potential through ABA therapy. The Insurance Department Administrative Assistant will assist the insurance department and perform general clerical duties, including managing insurance inquiries and maintaining client documents.
ConsultingWellness
Responsibilities
Collect necessary document to determine eligibility/coverage
Field insurance inquiries and questions
Collaborate with Case Managers, Clinical Supervisors, Directors, MDs, Psychologists., etc., on obtaining authorizations
Maintains the Insurance and Clinical Documents email inboxes
Maintains the Insurance Documents on the Company Server
Maintain and create client files
Collect and maintain client documents, certifications, and agreements (e.g., insurance ID cards, diagnosis documentation, NPI, CAQH, RBT, TSA, consent forms, etc.)
Office upkeep (scanning, filing, faxing, photocopying)
Answer incoming calls and messages and routes to appropriate departments
General maintenance and upkeep of all common areas of office including but not limited to cleaning toys, rearranging furniture, and sanitizing the office
Qualification
Required
Must have a high school diploma
Must be computer literate
Must know Microsoft Excel and Word
Must be well organized
Must have the ability to multi-task
Must have the ability to prioritize and adhere to strict deadlines
Must be an excellent team player
Must have the ability to problem solve/be a self-starter
Preferred
Administrative experience
Microsoft Office: 1 year
Reception: 1 year
Benefits
Medical, dental, vision, life insurance
401k Plan with company match
Paid time off
Ongoing growth opportunities at every stage of your CSH career (i.e., paid training)
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance