Sr Analyst, Operations Support jobs in United States
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CVS Health · 1 day ago

Sr Analyst, Operations Support

CVS Health is dedicated to building a world of health around every individual, providing a connected and compassionate health experience. The Sr Analyst, Operations Support will enhance team visibility and engagement through effective communication strategies, monitor community sentiment, and promote team successes to foster a positive work environment.

Health CareMedicalPharmaceuticalRetailSales
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Responsibilities

Regularly collect and disseminate team and project successes through various communication channels, including SharePoint articles, Sway posts, Newsletter articles, and the new Teams site, enhancing visibility into team-driven capabilities and value creation
Create content (Newsletters, "What Have We Done For You Lately?" Communications, etc.) for our Center of Excellence teams within Service Operations, enhancing visibility into initiatives working for the business and regularly showcasing the value our team creates
Monitor and analyze community engagement to identify sentiment and trends. Provide insights that can be leveraged to influence and enhance culture
Regularly highlight and celebrate team achievements and milestones, ensuring that successes are communicated effectively to foster a positive and motivated work environment
Serve as the Culture Champion for the team, actively promoting a sense of belonging and excitement among colleagues through engaging posts, polls, and interactive "Questions of the Day," ensuring all voices are heard and valued
If candidate possesses video production and editing skills, assist in expanding the communications portfolio to include video updates and vignettes for Town Halls and other team materials and meetings

Qualification

Graphic DesignContent Strategy DevelopmentData AnalysisCopywritingAI Platform FamiliarityAdobe Creative SuiteMicrosoft TeamsPodcastingMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Required

Graphic Design
Copywriting and Editing
Content Strategy Development
AI Platform Familiarity (ChatGPT, etc.)
Written and verbal communications, plus video content
PowerPoints to articulate initiative strategy, progress, and results
Newsletter stories (via MSFT Sway) and other content
Teams content including videos, posts, and chats
Strong content creation Skills
Data Analysis/Storytelling

Preferred

Adobe Creative Suite (Premiere, Firefly, Lightroom, Illustrator, Stock)
Podcasting
Microsoft CoPilot
QuickBase
Microsoft Teams
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Benefits

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Company

CVS Health

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CVS Health is a health solutions company that provides an integrated healthcare services to its members.

Funding

Current Stage
Public Company
Total Funding
$4B
Key Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity

Leadership Team

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David Joyner
President and Chief Executive Officer, CVS Health
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Chandra McMahon
SVP & CISO
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Company data provided by crunchbase