Pilot Company · 1 day ago
Employee Listening Program Manager
5508 Lonas Drive, Knoxville, TN
Full-time
Onsite
Senior Level
5+ years expPilot Company is an industry-leading network of travel centers, and they are seeking an experienced Continuous Listening Program Manager to lead and evolve their employee listening programs. This role is responsible for designing systems and strategies to ensure team members can voice their feedback and provide actionable insights to drive improvements throughout the organization.
Retail
Responsibilities
Manage high visibility global listening programs, including engagement, onboarding, and other surveys
Stay up to date with industry trends and best practices in employee listening to contribute to creating and maturing our overall strategy
Work with key stakeholders to understand Listening goals and jointly develop content and methodology to ensure actionable information is collected
Serve as internal expert on our survey platform (Qualtrics). Partner with HRIS team to utilize this platform to author and distribute surveys
Analyze feedback within the platform and create summary dashboards, reports, and presentations to communicate findings and insights to the stakeholders
Partner with the broader People Insights and other teams (e.g., Talent Development, DEIB, Consumer Insights, etc.) to synthesize data sources to ensure insights are holistic
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Qualification
Required
Five or more years of relevant experience (including managing employee survey programs)
Bachelor's degree or higher in Industrial/Organizational Psychology or similar field, or equivalent related work experience
Benefits
Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Employee Fuel Discount
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay
Company
Pilot Company
We are a growth company focused on innovative solutions across our retail, energy and logistics operations.
10001+ employees
H1B Sponsorship
Pilot Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (18)
2023 (21)
2022 (31)
2021 (11)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Adam Wright
Chief Executive Officer
John Boardman
Division Chief Financial Officer
Recent News
Yahoo Finance
2023-03-30
2022-07-15
Company data provided by crunchbase