CBRE · 17 hours ago
Customer Service Coordinator
United States
Full-time
Remote
New Grad, Entry Level
$40K/yr - $41K/yr
0+ years expCBRE is a leading real estate services company, and they are seeking a Customer Service Coordinator to provide information and resolve day-to-day customer inquiries about products and services. The role involves answering service requests, generating work orders, scheduling meetings, and suggesting process improvements.
CommercialFinancial ServicesProperty DevelopmentReal Estate
No H1B
Responsibilities
Answer incoming service requests, via phone, chat, email & online requests. Respond to customer inquiries and concerns. Escalate, as necessary
Generate and follow up on service request work orders for completion
Schedule meetings and coordinate logistics as needed
Update company systems, customer service databases, and spreadsheets
Contact customers for updated information, as necessary
Run and distribute various ad hoc reports for review
Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge
Suggest improvements to existing processes and solutions to improve the efficiency of the team
Evaluate and select solutions from established options
Impact through clearly defined duties, methods, and tasks are described in detail
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion
Deliver own output by following defined procedures and processes under close supervision
Qualification
Required
High School Diploma or equivalent experience with up to 2 years of job-related experience
Ability to follow basic work routines and standards in the application of work
Communication skills to exchange straightforward information
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
Strong organizational skills with an inquisitive approach
Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups
Benefits
401(K)
Dental insurance
Health insurance
Life insurance
Vision insurance
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Robert Bernard
Chief Sustainability Officer, SVP Client Sustainability Solutions
Bradley Wilner
Executive Vice President
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
Company data provided by crunchbase