NYCM Insurance · 10 hours ago
Underwriting Support Supervisor (Hybrid)
Edmeston, NY
Full-time
Hybrid
Mid Level
$49K/yr - $76K/yrNYCM Insurance is seeking an Underwriting Support Supervisor to manage rater workflow and provide guidance to staff. The role involves supervising a team, ensuring quality assurance, and assisting with staff maintenance and training.
Financial ServicesReal Estate
Responsibilities
Manage assigned team, provide guidance, direction, and leadership
Responsible for the daily tasks of individuals within their span of control
Develop, cultivate, mentor, coach, and evaluate team to meet individual company standards and the goals outlined in the divisional business plan
Assist with staff maintenance through recruiting, selecting, orienting, promoting, and any necessary terminations
Provide insight in the annual planning process, evaluating team priorities and capacity
Set and approve employee’s work schedule
Verify and approve timekeeping records and consult employees about any discrepancies
Document performance feedback and other personnel matters
Conduct quality assurance and production review of the staff
Hold regular team meetings
Analyze the most effective utilization of available personnel, including trainees based on workload and workflow conditions, and make recommendations for best placement of personnel
Meet with management to discuss developments, changes, and problems concerning the status of workload and workflow within specific job positions or underwriting procedures
Supervise monitoring of quantity and quality of division workload
Conduct research and analysis for management
Coordinate and take an active role in training and/or events
Assist with new employee orientation
Complete security requests
Maintain databases, spreadsheets, and reports to ensure accurate records and data
Other duties as assigned
Qualification
Required
High School Diploma
Good understanding of organizational operations and procedures
Proficient in departmental workflow and underwriting procedures
Good computer and Microsoft skills
Good leadership skills with ability to mentor, coach, and handle conflict/controversy/difficult conversations with staff
Professional attitude and ability to effectively handle stress and motivate staff
Good written, oral, and listening communication and customer service skills
Organizational, detail oriented, time management, and prioritization skills
Ability to work independently or on a team
Company
NYCM Insurance
NYCM Insurance is a property and casualty insurance carrier that has been providing coverage to residents and businesses in New York since 1899.
Founded in 1899
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Cheryl Robinson
Chief Executive Officer
Company data provided by crunchbase