Bank of America · 1 day ago
Transaction Management Ops Analyst
Jacksonville, FL
Full-time
Onsite
New Grad, Entry LevelBank of America is committed to helping make financial lives better and is seeking a Transaction Management Ops Analyst. This role is responsible for moderately complex transaction processing and reconciliation, providing quality service and operations support for internal business partners and external clients while managing processes that may carry medium to high levels of monetary risk.
FinanceBankingFinTechAsset ManagementFinancial Services
Responsibilities
Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
Performs a review and reconciliation of trade correction requests and related account activity and resolves any gaps, then submits market orders based on the instructions provided in the request within the established guidelines and procedures
Researches and resolves trade errors and discrepancies received through trade correction requests from branch offices, internal business units, or external investment managers, according to the established guidelines and procedures, and engaging support partners as needed
Responds to internal and external partner inquiries related to trade corrections and error resolution via email, phone, or workflow systems and escalates more challenging issues to leadership as needed
Understands the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream impacts of their work based on an understanding the work impacts other operational units
Qualification
Required
Attention to Details
Written Communications
Problem Solving
Analytical Thinking
Prioritization
Numerical Reasoning
Must be able to work the NYSE holiday schedule
Attention to Detail
Customer and Client Focus
Oral Communications
Prioritization
Problem Solving
Account Management
Analytical Thinking
Coaching
Written Communications
Mentoring
Research
Result Orientation
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
Founded in 1998
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $387.99M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
Recent News
2026-02-07
2026-02-06
Morningstar.com
2026-02-05
Company data provided by crunchbase