Salesforce · 1 day ago
Learning Experience Designer
MO
Full-time
Hybrid
Mid, Senior Level
5+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Learning Experience Designer will design, develop, implement, and facilitate learning experiences and programs that enable employees to grow and contribute to company growth.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Consult with business stakeholders to understand and address their development needs, and ensure alignment on strategy and content
Conduct needs assessments to determine training requirements and learning objectives
Design and develop instructional materials such as e-learning modules, instructor-led training, job aids, and performance support tools
Use instructional design methodologies and techniques to create engaging and effective training
Collaborate with subject matter experts to ensure the accuracy and relevance of training content
Identify with stakeholders the expected impact and measurement process
Drive continuous improvement, innovation, accountability, and sustainment of content and experiences
Develop and maintain learning assets, curriculum, and various talent development best practices that align with organizational goals and values
Mentor and coach colleagues and emerging designers and work closely with the creative team
Manages multi-stakeholder projects as needed, including managing priorities, and delivering results
Staying current with new developments in instructional design, technology, and industry trends and practically applying those learnings into deliverables
Facilitate virtual and in-person learning sessions, bringing content to life and creating an engaging participant experience
Lead program setup including room configuration, technology, and materials
Manage operational flow during sessions (timekeeping, transitions, troubleshooting)
Support live sessions by managing attendance, breakout rooms, materials, and participant needs
Manage agenda and run sheet timing and accuracy
Serve as primary liaison for participants and stakeholders throughout the program lifecycle
Ensure a consistent, professional, and high-quality learning experience
Proactively identify and resolve issues and risks
Communicate program updates, changes, and key information to stakeholders in a timely manner
Gather and synthesize feedback to inform continuous improvement
Qualification
Required
Consult with business stakeholders to understand and address their development needs, and ensure alignment on strategy and content
Conduct needs assessments to determine training requirements and learning objectives
Design and develop instructional materials such as e-learning modules, instructor-led training, job aids, and performance support tools
Use instructional design methodologies and techniques to create engaging and effective training
Collaborate with subject matter experts to ensure the accuracy and relevance of training content
Identify with stakeholders the expected impact and measurement process
Drive continuous improvement, innovation, accountability, and sustainment of content and experiences
Develop and maintain learning assets, curriculum, and various talent development best practices that align with organizational goals and values
Mentor and coach colleagues and emerging designers and work closely with the creative team
Manages multi-stakeholder projects as needed, including managing priorities, and delivering results
Staying current with new developments in instructional design, technology, and industry trends and practically applying those learnings into deliverables
Facilitate virtual and in-person learning sessions, bringing content to life and creating an engaging participant experience
Lead program setup including room configuration, technology, and materials
Manage operational flow during sessions (timekeeping, transitions, troubleshooting)
Support live sessions by managing attendance, breakout rooms, materials, and participant needs
Manage agenda and run sheet timing and accuracy
Serve as primary liaison for participants and stakeholders throughout the program lifecycle
Ensure a consistent, professional, and high-quality learning experience
Proactively identify and resolve issues and risks
Communicate program updates, changes, and key information to stakeholders in a timely manner
Gather and synthesize feedback to inform continuous improvement
Preferred
2 years of progressive Learning/OD/Leadership experience within large organizations
5 years experience designing development programs and courses in multiple modalities, including high-touch face-to-face and live online using a variety of technologies
3 years experience facilitating virtually and in person to varying levels of audiences
Deep knowledge of leadership and organization development, change theories, learning models and best practices, instructional design strategies, and learning assessment - and a natural curiosity for leveraging leading-edge practices
Ability to thrive in a dynamic, high-output, and occasionally ambiguous environment
Strong executive presence and ability to build credibility with stakeholders at all levels
Experience in organization leadership development and coaching
Strong communication, influencing, and stakeholder management skills
Exceptional proficiency in written and verbal communication, including presentation and interpersonal skills
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
Morningstar.com
2026-02-09
Company data provided by crunchbase