Hospital for Special Surgery · 1 day ago
Epic Cadence Senior Analyst
New York, NY
Full-time
Hybrid
Mid, Senior Level
$128K/yr - $196K/yr
3+ years expHospital for Special Surgery is a top-ranked hospital for orthopedics and rheumatology. They are seeking an Epic Cadence Senior Analyst responsible for configuring, supporting, and maintaining the organization’s scheduling application to ensure accurate and efficient patient appointment workflows and access operations.
HealthcareHealth CareMedical
Responsibilities
Design, build, test, and implement solutions within the Epic Cadence application and related functionality such as Appointment Scheduling, Template Management, Resource Scheduling, Waitlist Management, and integration with Prelude and Welcome
Collaborate with operational teams, end users, and project staff to align system functionality with business requirements
Support system upgrades, enhancements, and new implementations
Troubleshoot issues and provide timely resolution to maintain system performance and reliability
Remain current on Epic technologies and obtain and maintain Epic certifications as warranted
Participate in an on-call rotation and provide occasional evening or weekend support as needed
Qualification
Required
3+ years of relevant experience or equivalent combination of education and experience, including IT system implementation and/or support; participation in at least one full system implementation lifecycle
BA/BS required, preferably in Information Technology, Computer Science, Healthcare Administration, or a related field
Epic Cadence
Epic Prelude
Epic Cadence configuration and build, workflow analysis, troubleshooting, and system testing
Proficiency with Microsoft Office applications including, but not limited to, Excel, Word, PowerPoint, and Outlook for documentation, reporting, and communication
Ability to interpret complex scheduling requirements and translate them into system solutions
Clear and effective verbal and written communication with technical and non-technical stakeholders
Ability to prioritize tasks, manage timelines, and coordinate with cross-functional teams
Strong commitment to supporting end users and resolving issues promptly
Comfortable working in a dynamic environment with evolving priorities and technologies
Preferred
4+ years of experience in IT system implementation and application support, with demonstrated participation in multiple full system implementation lifecycles and a strong understanding of healthcare revenue cycle workflows
Master's degree in Information Technology, Computer Science, Healthcare Administration, or a related field preferred
Epic Referrals
Epic Welcome
Advanced proficiency in Epic Cadence build and optimization techniques
Experience with Epic integration points and interoperability standards (HL7, FHIR)
Familiarity with Epic reporting tools (Clarity, Reporting Workbench) for scheduling analytics
Knowledge of healthcare operations, patient access strategies, and scheduling best practices
Ability to lead small projects or workstreams and mentor junior analysts
Strong presentation skills for training and stakeholder engagement
Company
Hospital for Special Surgery
Hospital for special surgery is the top ranked new york hospital for orthopedics and rheumatology.
5001-10000 employees
H1B Sponsorship
Hospital for Special Surgery has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (20)
2023 (27)
2022 (32)
2021 (18)
2020 (27)
Funding
Current Stage
Late StageTotal Funding
$36.6MKey Investors
Stavros Niarchos Foundation (SNF)Flare Capital Partners
2023-06-12Grant· $10M
2022-10-25Series A· $21M
2018-07-16Grant· $5.6M
Leadership Team
Tara M. McCoy
Chief Executive Officer, HSS Florida
Bill Donato
Senior Advisor Supply Chain
Recent News
Crain's New York Business
2026-01-13
Company data provided by crunchbase