Phillips 66 · 8 hours ago
Sr Associate I, IT Support
Denver, CO
Full-time
Onsite
Senior Level, Lead/Staff
$88K/yr - $108K/yr
10+ years expPhillips 66 is committed to fueling the future through collaborative and innovative technology solutions. The Sr Associate, IT Support will ensure the reliability of technology environments by providing end-user support, monitoring systems, and collaborating with various teams to maintain operational excellence.
EnergyLogisticsManufacturing
No H1B
U.S. Citizen Only
Responsibilities
Provide reliable and efficient end-user support for personal computing environments and critical IT/OT business applications
Track, maintain, and document IT/OT hardware and supported systems
Monitor hardware, networks, and infrastructure software to keep systems and applications running reliably
Troubleshoot end‑user hardware and software issues, provide initial fault isolation, and escalate to senior partners when needed
Maintain less‑complex components of websites, applications, and databases, and perform routine performance and functionality tests
Complete standard operational tasks such as data management, incident logging, system monitoring, and documentation
Support basic security measures—like firewall or encryption protocols—and follow operational and compliance standards
Identify opportunities to streamline processes while continuing to develop your technical skills
Partner with infrastructure teams to coordinate hardware refreshes and track, maintain, and document IT equipment
Collaborate with vendors and internal teams on work requests, incident response, and disaster‑recovery activities
Provide clear, timely communication to keep stakeholders informed during troubleshooting and project work
Participate in after-hours (call-out) schedules to support critical systems and infrastructure
Continue building your knowledge across operating systems, cloud environments, and security practices while contributing to a stable, secure technology environment
Qualification
Required
High School Diploma or GED equivalent
10 years of experience working with straightforward IT procedures or systems
Legally authorized to work in the job posting country
Strong analytical and problem-solving skills
Effective verbal and written communication skills for direct customer interaction
Ability to work well with business, and local and remote IT resources
Willingness to provide day-to-day and after-hours support (24x7) as needed
Ability to safely operate a motor vehicle and comply with safety requirements
Compliance with safety requirements including wearing appropriate personal protective equipment when necessary
Able to lift computer equipment that weighs up to 30 lbs. from the floor and safely carry up 4 flights of stairs
Able to lift an individual item weighing up to 30 lbs
Able to push/pull equipment on a cart of up to 100 lbs
Able to climb 4 or more flights of stairs to access field hardware
Preferred
Bachelor's degree in MIS, Computer Science, or equivalent
15 years of experience working with straightforward IT procedures or systems
Experience supporting end‑user environments, infrastructure components, or basic system administration tasks
Familiarity with cloud platforms, system testing, or basic network/security tools
Strong leadership skills and ability to influence individuals and groups
Ability to manage and perform multiple tasks concurrently, even under tough circumstances
Plans and aligns work to meet organizational goals, prioritizing tasks and resources effectively
Comfort learning new technologies and adapting within a fast‑moving IT environment
Strong communication skills and a collaborative, customer‑focused approach
Demonstrated initiative in improving processes or suggesting solutions to enhance system performance
Foundational ability to monitor, diagnose, and resolve routine technology issues with guidance
Basic understanding of operating systems, security practices, and standard IT processes
Strong attention to detail, reliability, and willingness to follow established procedures
Benefits
Annual Variable Cash Incentive Program (VCIP) bonus
8% 401k company match
Cash Balance Account pension
Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services
Company
Phillips 66
Energy manufacturing and logistics company
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2BKey Investors
Elliott Management Corp.
2025-09-16Post Ipo Debt· $2B
2025-02-11Post Ipo Equity
2012-05-01IPO
Leadership Team
Mark Lashier
Chairman and CEO
J
Jeff Dietert
Vice President, Investor Relations
Recent News
legacy.thefly.com
2026-02-05
Offshore Technology
2026-02-05
2026-02-04
Company data provided by crunchbase