DACUT · 10 hours ago
Receptionist – Cannabis Retail (Front Desk & GM Support)
Detroit, MI
Full-time
Onsite
New Grad, Entry LevelDACUT is a cannabis retail company looking for a friendly and organized Receptionist to join their team. The role involves creating great first impressions, managing customer check-ins, and supporting management while ensuring compliance with retail regulations.
Retail
Responsibilities
Greet every customer warmly, manage check-ins compliantly, and create a professional first impression
Assist with loyalty programs, explain promotions, and provide accurate information about store policies
Act as a key communication link between customers and management, reporting on store activity, feedback, and daily flow
Research competitor offerings, cross-check promotions, and share insights with management to keep DACUT ahead
Help ensure the store’s website and promotional materials are current and accurate
Uphold all cannabis retail regulations and maintain precise documentation of customer interactions
Support administrative and operational tasks, including inventory coordination, scheduling support, and maintaining lobby organization
Qualification
Required
Prior experience in hospitality, retail, customer service, or administration highly preferred
Cannabis industry experience is a plus but not required — a willingness to learn is essential
Excellent communication, organization, and multitasking skills
Ability to handle sensitive information with professionalism and confidentiality
Strong attention to detail and commitment to compliance
Must be 21+ years old and able to pass any required background checks
Preferred
Familiarity with cannabis products, promotions, or compliance processes a plus
Proficiency with computers, scheduling tools, and POS systems
Ability to stay calm and professional under pressure in a fast-paced environment
Friendly, approachable, and polished communication style
Benefits
Health, dental, and vision insurance
Employee discounts on products
Ongoing training and professional development opportunities
Company
DACUT
Committed to being Michigan's top marijuana dispensary, we prioritize customer service, selection, and education.
Founded in 2021
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase